UX Design Podcast: Why You Shouldn’t Skip UX Research in Any Project
It’s currently being discussed everywhere: Artificial Intelligence is making significant improvements, already taking on tasks such as researching, writing, and even designing. So, why would you need a User Interface Designer in a software project when AI, based on vast amounts of data, is expected to build better interfaces in the near future? Good news: There are fields where AI alone can’t make a difference. One of these fields is User Experience Research. Presumably, there will always be a need for a UX designer who analyzes and interprets human-machine interaction as the “human factor.” Based on that, artificial intelligence could take over. However, in projects, you should never skip the human-driven UX research part, which reveals what users of a digital solution truly want and need.
Topic of this Episode: UX Research
This episode of the UX Design Podcast revolves around UX Research. Host Timo Eising has User Experience expert Christophe Chan Hin as a guest. Together, they discuss the “Holy Trinity” in UX Research (Shadowing, User Interview, User Test) and the situations where observing and questioning ultimately blend together. When and how often should UX Research be used in projects? Should the client be involved in research methods? What does the perfect team setup in a research project look like? Why is it different when an uninvolved researcher interviews users instead of a supervisor? What role does context play in evaluating a situation with the customer? What is the relationship between UX Research and Design Thinking? And what about documentation in research projects? The two UX experts approach all these questions and provide exciting insights into real project situations.
Podcast | Episode 4 | 36:58 minutes | German