Success Stories

Gain insights into selected customer projects

Our solutions help companys to improve the user experience of their digital applications: Discover some of our favourite projects in the focus area of employee experience and customer experience.

Flagship projects for EX

We develop solutions to improve the employee experience

»Through our efficient and cooperative partnership with sovanta, we have been able to create the new, modern HR-world of Fiducia & GAD.«
Hubertus Stegemann, Leiter Personalmanagement, Fiducia& GAD IT AG

Modern Human Resource Management ​for Fiducia

HR Self-Services

Industry: IT Service Provider Banking

User: approx. 4.500

User Group: Employees and Line Managers

Rollout Scope: Germany

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Modern Human Resource Management ​for Fiducia

HR Self-Services

Industry: IT Service Provider Banking

User: approx. 4.500

User Group: Employees and Line Managers

Rollout Scope: Germany

Learn more
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HR Self-Services​

A Starting Point for a Modern Human Resource Management

Development of a modern and unified employee self-service application with a focus on time management and employee benefits as a result of the merger between former Fiducia IT AG and GAD eG.

Attractive Feedback Tool for adidas

#MYBEST: Performance Management

Industry: Retail

User: approx. 60,000 user

User Group: Executives and employees

Rollout Scope: worldwide (retail, warehouse, corporate)

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Attractive Feedback Tool for adidas

#MYBEST: Performance Management

Industry: Retail

User: approx. 60,000 user

User Group: Executives and employees

Rollout Scope: worldwide (retail, warehouse, corporate)

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#MYBEST: Performance Management

Attractive Feedback Tool to Increase Employee Loyalty

Intelligent Handling of Customers‘ Requests for Atlas Copco

Customer Care Automation with AI

Watch our on demand Webinar with Atlas Copco.

Industry: Engineering

User: ~ 30-40

User Group: Customer Service Department

Rollout Scope: German-speaking countries (further countries will follow)

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Intelligent Handling of Customers‘ Requests for Atlas Copco

Customer Care Automation with AI

Watch our on demand Webinar with Atlas Copco.

Industry: Engineering

User: ~ 30-40

User Group: Customer Service Department

Rollout Scope: German-speaking countries (further countries will follow)

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Customer Care Automation with AI

Intelligent Handling of Customers‘ Requests with a High Degree of Automation

The service centers of Atlas Copco receive several thousands of e-mails containing orders, complaints, requests etc. everyday. Reading and assigning incoming messages to the right service staff requires huge manual effort, especially when operating globally with over 15 different languages.

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Flagship projects for CX

Our solutions help to optimize the customer experience

We use artificial intelligence, innovative technologies as well as ux design methods to improve your user experience.

Efficient Product Configuration for Endress+Hauser

Quickselect

Industry: Engineering

User: ~ 3 mio/year

User Group: E+H customers

Rollout Scope: DACH, global scale follows

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Efficient Product Configuration for Endress+Hauser

Quickselect

Industry: Engineering

User: ~ 3 mio/year

User Group: E+H customers

Rollout Scope: DACH, global scale follows

Learn more
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Quickselect

Efficient Configuration of Complex Products Based on Current Sales Data

The Endress+Hauser product offering is very complex and varied. To purchase a product online, buyers must configure each feature with a certain option.In many cases this leads to a huge effort, since many products have a high number of features with a high number of options each.

Point of Sale App for Sanofi

iTrade Augmented Reality

Industry: Pharmaceutical

User: 120 – 200 in Germany

User Group: Sales

Rollout Scope: DACH Region

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Point of Sale App for Sanofi

iTrade Augmented Reality

Industry: Pharmaceutical

User: 120 – 200 in Germany

User Group: Sales

Rollout Scope: DACH Region

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iTrade - Augmented Reality App

Virtual Presentation of Products at the Point of Sale: Pharmacy

UX Optimization for BASF

BASF AgSolutions Finder

Industry: Agriculture

User Group: Farmers

Rollout Scope: Germany (further countries will follow)

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UX Optimization for BASF

BASF AgSolutions Finder

Industry: Agriculture

User Group: Farmers

Rollout Scope: Germany (further countries will follow)

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BASF AgSolutions Finder

Optimization using the UX Audit by sovanta

The application is a digital assistant that provides plant protection recommendations based on the individual cultivation situation. The main challenge was to query the complex, individual cultivation parameters as simply as possible in order to get to the desired product recommendations quickly.

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