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Project Insights: We combine X- and O-Data for Endress+Hauser

How do customers feel about the re-order process in the Endress+Hauser webshop? To get to the bottom of this question for our customer, we combined Experience Data (X-Data) and Operational Data (O-Data).

In this video, our Data Science experts Larissa Haas and Dr. Tommi Kramer, together with Andreas Buchdunger and Simon Kussmann from Endress+Hauser InfoServe, guide you through the project. Short demo excerpts show how Qualtrics, Signavio and the SAP BTP work together perfectly.

Screenshot of the video: Interplay of Qualtrics, SAP BTP and Signavio

Any questions regarding the project?

We would be happy to share further insights on the project with you. Let’s find out together how you can use the power of X- and O-Data for your business.

Tommi Kramer: Data Science
Dr. Tommi Kramer
Chief AI Officer

Your Contact

Dr. Tommi Kramer is responsible for Data Science at sovanta AG. Together with his team, he works on innovative approaches around machine learning and thus develops intelligent models for the optimization of business processes.
CXM SAP BTP XM with Qualtrics Artificial Intelligence Experience Management