Rate Consulting App

From excel sheets to rate configurator

»We have to make the switch to IP telephony for 75,000 analog contracts, meaning around 35,000 customers. We need a digital tool for support, with the current Excel spreadsheets we do not work sustainably.«

Solution

  • Consulting campaign & process definition: call center, internal sales force, sales representatives, etc.
  • Definition of processes for various outbound channel (call center, back office, sales force, shop)

Technologies

Java Backend connected with 10+ existing systems| AngularJS2 | Redux

Benefits

  • Access to all relevant data concerning the transfer of contracts in an app
  • Customer details, current contract data, interactive tariff consultant, concluding a new contract
  • Quick and easy transfer of existing contracts

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