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E+H and sovanta: Automation of customer and project requirements

At the SAP event “RISE with SAP: Quickwin iRPA” Dr. Tommi Kramer talked about the use of our artificial intelligence in customer service and our customer Endress+Hauser showed the use of for the automation of project requests.

Our customers send us specifications with measurement requirements on a daily basis, we have to transfer these from PDFs, images or text files into our project format. This process is very time consuming and error prone. With we can already automate 60% completely! But we have set ourselves much higher goals, which we are getting closer to every week together with the team from sovanta.
David Häner
Program Manager Engineering, Endress+Hauser Group Service

German only | Event | 36:50 Minuten

Tommi Kramer: Data Science
Dr. Tommi Kramer
Chief AI Officer

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Dr. Tommi Kramer is responsible for Data Science at sovanta AG. Together with his team, he works on innovative approaches around machine learning and thus develops intelligent models for the optimization of business processes.
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