Chatbots for customer and employee services

Take the pressure off your team with a chatbot for customers and employees

A chatbot for customers and employees is the ideal addition to your team: Acting as a central point of contact for all questions across various channels, it ensures a consistent user experience. Regardless of whether it is used externally or as an HR bot for internal processes. Are you searching for project support? Or do you want to find out how digital assistants can help your company? As a full-service provider, we will guide you through the process of establishing language technologies in your company.

Real-time support thanks to a chatbot for customers and employees

Top employee experience

A bot assists with internal processes such as onboarding, FAQs, or even finding a free meeting room.

Happy customers

A bot is the perfect point of contact in an online shop, in the preselection of live agents, and for shipment tracking queries.

Bot sprint

Our experienced team will quickly guide you from the initial chatbot concept to the final rollout in your company.

We help companies work more effectively with SAP software

Here are some of our solutions already in use.

Chatbot for SAP Partersummit

“We not only have sovanta AG to thank for the official chatbot of the SAP Connect Partersummit. They also know how to live a partnership.” (Christoph Behrent, Executive Vice President Industry & Application Innovation von der SAP SE)


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Christian Schäfer: Conversational UIs
Christian Schäfer
Head of Design

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Christian Schäfer is Head of Design at sovanta and teaches User Experience and Interaction Design at the University of Applied Sciences Mannheim.
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