Qualtrics XM Use Cases
Use Cases in Experience Management
Other providers can build surveys – we create a true experience ecosystem! With AI-powered insights, in-depth analytics, and seamless integration, we help companies grow faster, reduce employee turnover, and gain a lasting competitive edge. How? The answer lies in a wide range of use cases – from customer satisfaction and candidate experience to frontline care. All of this is possible with Qualtrics XM.
Use Case: Combination of operational data (O-Data) and experience data (X-Data) reveals customer needs! In order to obtain more information from the …
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Use Case: How to analyze satisfaction surveys with SAP Analytics Cloud (SAC)! To give managers a deeper insight into customer satisfaction, a …
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Collect and analyze feedback in the application process with Qualtrics and SAP SuccessFactors. What does a good candidate experience look like and …
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Within XM Discover around 5,000 call center calls are being recorded, automatically transcribed and analyzed. In a call center incoming calls must …
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Use Case Repository
To get it right, you need a specialized partner for all Qualtrics XM topics. Browse through our continuously growing collection of relevant use cases. Don’t see your use case yet? We’d be happy to hear from you!
Lisa Schneider
Customer Success Trainee
Your Contact
Lisa Schneider joined sovanta as a Client Partner after her Customer Success Trainee. Her focus is on experience management, which is why she actively supports our XM Squad.
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