Start small - Build fast

Rome wasn't built in a day

sovanta is the partner you can count on to help you establish your XM program brick by brick.

We take a collaborative approach to help you build your program for success by integrating these building blocks into your program:

• Provide the required infrastructure
• Define personas and their key goal
• Map the journeys
• Prioritize touch points
• Create tailored data visualizations
• Generate action plans

Start small - Build fast

Rome wasn't built in a day

sovanta is the partner you can count on to help you establish your XM program brick by brick.

We take a collaborative approach to help you build your program for success by integrating these building blocks into your program:

• Provide the required infrastructure
• Define personas and their key goal
• Map the journeys
• Prioritize touch points
• Create tailored data visualizations
• Generate action plans

“From now on, leading-edge companies […] will find that the next competitive battleground lies in staging experiences.”

B. Joseph Pine II and James H. Gilmore, Authors of “Welcome to the Experience Economy”

Use XM the right way

Our solutions are based on the needs of your users.

Leading in User Experience means leading in XM

Our design-led approach ensures the focus remains on the user and your feedback channels are fully integrated. Designing a robust XM program means:

1st step:

Ensure an ideal user journey

• Identify the key touch points that matter most to your users
• Integrate a feedback loop within the platforms and technologies that you already use
• Configure meaningful surveys to collect experiences that can be measured and benchmarked

2nd step:

Combine X & O data

• Operational data (O data) are available within your systems
• Experience data (X data) are collected within your XM program
• Combining the two helps business leaders to understand their experiences provided on a deeper level

3rd step:

Action Plan

• Analyze the previous findings and extract key drivers for your experiences
• Communicate outcomes to key stakeholders
• Develop a sustainable track to continuously reap the benefits

Outcome:

As a team, you can drive continual improvement to ensure your initiatives remain relevant.

Employee Experience

Redefine Human Capital Management

Transform Human Capital Management into Human Experience Management.

Employees are no longer looking for a career, they want a rewarding, purposeful work experience.

• Employee journey mapping
• Identifying key touch points that matter
• Integrate in most relevant channels
• Define measurable criteria for each touch point
• Create meaningful, measurable, and actionable questions

Employee Experience

Redefine Human Capital Management

Transform Human Capital Management into Human Experience Management.

Employees are no longer looking for a career, they want a rewarding, purposeful work experience.

• Employee journey mapping
• Identifying key touch points that matter
• Integrate in most relevant channels
• Define measurable criteria for each touch point
• Create meaningful, measurable, and actionable questions

Utilize our Experience & Offerings

Whether you decide to concentrate on a single experience area, or across the full XM spectrum, sovanta provides a comprehensive solution so you get the most out of your end-user experience data

sovanta XM Offering

Want to know more?

Get in contact with us

Contact form

First name

Surname

E-Mail address

Phone number

Data Privacy

I agree that sovanta saves my contact information and uses it for the purpose of request processing.

Thank you for your request! To be able to process and answer these questions, we would like to ask you for your consent:

May we contact you regardless of this request about our products, services and other content that may be of interest to you?

If you agree that we contact you for this purpose, please tick the box:

sovanta is committed to protecting and respecting your privacy. For more information about our privacy policy, please visit: https://sovanta.com/en/privacy

Get in touch

Simplicity first

sovanta AG stands for simple and intelligent software solutions making business processes more efficient and companies more competitive.

We support our customers’ digital transformation: from the digitalization of existing processes in sales, logistics, and human resources to innovative applications setting new standards on the market and paving the way for new business models.

More information: sovanta.com