Qualtrics Green

Ensure Your Experience Management is on Point

Your company is judged based on the experiences it creates

Focusing on the experiences provided for your employees and customers is essential for generating business value.

Header
Start small - Build fast

Rome wasn't built in a day

sovanta is the partner you can count on to help you establish your XM program brick by brick.

We take a collaborative approach to help you build your program for success by integrating these building blocks into your program:

  • Provide the required infrastructure
  • Define personas and their key goal
  • Map the journeys
  • Prioritize touch points
  • Create tailored data visualizations
  • Generate action plans

Aim Big Start Small
Start small - Build fast

Rome wasn't built in a day

sovanta is the partner you can count on to help you establish your XM program brick by brick.

We take a collaborative approach to help you build your program for success by integrating these building blocks into your program:

  • Provide the required infrastructure
  • Define personas and their key goal
  • Map the journeys
  • Prioritize touch points
  • Create tailored data visualizations
  • Generate action plans

Aim Big Start Small Aim Big Start Small
Use XM the right way

Our solutions are based on the needs of your users.


Leading in User Experience means leading in XM

Our design-led approach ensures the focus remains on the user and your feedback channels are fully integrated. Designing a robust XM program means:

Sovanta Agenda Bullet Point
1st step:
Ensure an ideal user journey
  • Identify the key touch points that matter most to your users
  • Integrate a feedback loop within the platforms and technologies that you already use
  • Configure meaningful surveys to collect experiences that can be measured and benchmarked
Sovanta Agenda Bullet Point
2nd step:
Combine X & O data
  • Operational data (O data) are available within your systems
  • Experience data (X data) are collected within your XM program
  • Combining the two helps business leaders to understand their experiences provided on a deeper level
Sovanta Agenda Bullet Point
3rd step:
Action Plan
  • Analyze the previous findings and extract key drivers for your experiences
  • Communicate outcomes to key stakeholders
  • Develop a sustainable track to continuously reap the benefits
Employee Experience

Redefine Human Capital Management

Transform Human Capital Management into Human Experience Management.

Employees are no longer looking for a career, they want a rewarding, purposeful work experience.

  • Employee journey mapping
  • Identifying key touch points that matter
  • Integrate in most relevant channels
  • Define measurable criteria for each touch point
  • Create meaningful, measurable, and actionable questions

Omnichannel Integration
Employee Experience

Redefine Human Capital Management

Transform Human Capital Management into Human Experience Management.

Employees are no longer looking for a career, they want a rewarding, purposeful work experience.

  • Employee journey mapping
  • Identifying key touch points that matter
  • Integrate in most relevant channels
  • Define measurable criteria for each touch point
  • Create meaningful, measurable, and actionable questions

Omnichannel Integration Omnichannel Integration
Utilize our Experience & Offerings

Whether you decide to concentrate on a single experience area, or across the full XM spectrum, sovanta provides a comprehensive solution so you get the most out of your end-user experience data

sovanta XM Offering
Want to know more?

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More information: sovanta.com

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