User Research Package

Many organizations struggle to truly understand the needs, motivations, and pain points of their users. Without clear insights, teams risk building features that miss the mark, reduce adoption, and waste valuable resources. Our User Research Concept helps companies bridge that gap, by turning assumptions into evidence.

Our Offering: User Research Package

Through structured research methods, including interviews, usability tests, and journey mapping, we turn user insights into actionable guidance for your teams. The result? Higher usability, greater acceptance and solutions that deliver real value to your customers.

How well do you really understand your users and how can deeper insights lead to better experiences and higher satisfaction? Let‘s find out!

Scope of Service: User Research Package

You’ll leave with a clear picture of your users and an actionable plan to enhance usability and satisfaction.

  • Kickoff & Scoping: Together we define goals, audience and focus areas to ensure alignment with business objectives.
  • Research Design: Let’s select the most effective research methods tailored to your product’s or project’s needs.
  • Fieldwork & Data Gathering: We collect user insights through structured research sessions.
  • Synthesis & Insight Generation: Our team analyzes findings and turns data into actionable insights.
  • Workshop/Readout: We share findings, align stakeholders, and co-prioritize next steps.
  • Action Roadmap: Our experts deliver practical recommendations and next steps.

Usability Testing

Is your application engaging, clear, and free of potential drop-off points? Are core tasks easy to execute? Is using your application fun? Our Usability Tests help you answer these questions with …

Gain a deep, evidence-based understanding of your users

The perfect guide: Make informed design choices early, minimizing costly redesigns and inefficiencies later in development. Benefit from a better user experience that leads to higher user satisfaction and greater market success. Leave with concrete deliverables that align stakeholders and enable faster, more confident decisions.

Want to learn more about our Research Activation Package? Reach out – we’d be happy to help!

Carolin Harms
Head of Design

Your Contact

Carolin Harms is Head of Design at sovanta AG and manager of the Hamburg office. She has been working on optimizing the user experience of business software for more than 10 years.
Tags
Extensions UX Design