Usability Testing

Is your application engaging, clear, and free of potential drop-off points? Are core tasks easy to execute? Is using your application fun? Our Usability Tests help you answer these questions with real evidence. By observing and interviewing real users from your target audience as they perform representative tasks within your application, our certified usability experts uncover exactly where your product delights and where it causes friction. 

Our Offering: Usability Testing

Whether on-site or remote, we ensure authentic insights into how people interact with your application. This approach works for nearly any digital product – from early-stage clickable prototypes to fully developed solutions. Within 1-2 weeks, you receive concrete results and recommendations for improvement.

How well do your drafts, prototypes or existing applications work for end-users? Uncover usability weaknesses and gain insights into user experience.

Scope of Service: Usability Testing

From preparation to execution and all the way through follow-up, our UX experts are here to support you every step of the way.

  • Kick off: Together, we identify which parts of your application need attention and what key questions must be answered. We then design realistic test tasks reflecting actual user goals and scenarios.
  • Recruitment: We define the participant criteria to ensure your test group truly matches your target audience and help coordinate the test sessions efficiently.
  • Execution: Our certified usability experts moderate the sessions and observe users as they complete the defined tasks. We record where and why usability issues occur and capture how users experience your application in real time.
  • Results: You receive a detailed usability report summarizing pain points and offering clear, actionable recommendations.
  • Follow up: Our UX Design Team can support you in turning these insights into impactful design solutions.

User Research Package

Many organizations struggle to truly understand the needs, motivations, and pain points of their users. Without clear insights, teams risk building features that miss the mark, reduce adoption, and waste …

Put your designs, prototypes, or existing applications to the test.

Informed Development: Test at any point in time – first drafts & prototypes or existing application. Early performance insights eliminate time-consuming and costly post-implementation revisions. Next Steps will be based on real usability insight. This results in data-based decision making to increase conversion rates, user acceptance, and satisfaction. Receive concrete results and recommendations for improvement within 1-2 weeks.

Would you like to learn more about usability testing with sovanta? Get in touch with us!

Carolin Harms
Head of Design

Your Contact

Carolin Harms is Head of Design at sovanta AG and manager of the Hamburg office. She has been working on optimizing the user experience of business software for more than 10 years.
Tags
Extensions UX Design