Sales Order Automation
This use case demonstrates how the processing of customer orders is being automated – from capturing incoming orders to seamless integration into the ERP system.
The starting point: Manual data maintenance
Over 50,000 orders per year are processed manually – a time-consuming, error-prone process that is hardly scalable as volumes increase and delays order fulfillment.
What does our solution look like? Automation thanks to SAP Document AI
With SAP Document AI, incoming purchase orders are automatically extracted and processed. The data is integrated directly and in real time intoSAP S/4HANA or SAP ECC – without any manual intervention. In three steps, this means:
- ERP System Integration
Order data is fed directly into SAP S/4HANA or SAP ECC, ensuring real-time updates and data consistency. - Error Reduction
Removing manual entry significantly reduces input mistakes and improves overall order accuracy. - Scalability
Automation supports higher volumes of orders without increasing staffing needs.
The result? Lower operating costs
By automating order intake through SAP BTP, companies reduce costs, minimize errors, and handle more orders with the same resources. This improves customer service quality while making the process more scalable and efficient.
In concrete terms: Automation decreases manual workload and associated operational costs. Minimized human error results in fewer corrections and returns. And orders are processed and updated instantly within SAP ERP.
Do you have a similar challenge?
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