Use Cases in Action

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Others talk about innovation. We deliver it.

The best ideas don’t emerge in theory – they come from real-world practice. That’s why we’re showcasing solutions that are already delivering tangible business value today.

Explore selected use cases across Business AI, Business Data Cloud (BDC), Integration, and Business Applications. Discover the challenges organizations faced, how the solutions were implemented, and the measurable outcomes they achieved.

Whether it’s intelligent automation, modern data platforms, seamless integrations, or innovative SAP extensions, our use cases demonstrate how ideas become productive solutions – and how organizations can future-proof their SAP landscape.

Get inspired and discover solutions that create real business value.

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The agent helps employees resolve support requests directly in SAP Joule or, when necessary, create structured ServiceNow incidents automatically.
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The agent helps supply chain teams automatically identify allocation deviations, generate adjustment proposals, and standardize decision-making for promotional store orders.
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The agent helps finance and accounts payable teams identify the reasons behind unpaid payment reminders and automatically involve the right stakeholders to resolve the issue.
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The agent helps organizations automatically calculate individualized pricing recommendations based on sales order events and product information.
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The agent helps users match incoming demands with existing solution knowledge and identify suitable solution approaches from the sovanta Innovation Factory.
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The agent helps integration teams quickly identify the underlying causes of issues in SAP CPI Integration Flows and provides actionable recommendations for resolution.
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The agent helps users quickly find answers to their questions across multiple connected knowledge sources.
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The agent helps service teams resolve customer tickets faster by analyzing historical tickets, suggesting resolution ideas, and continuously refining them until the root cause is identified or human intervention is required.
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The agent helps organizations automatically analyze installed device bases, identify quantity gaps, and generate procurement recommendations based on actual device requirements.
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