Turn insights into action with our Qualtrics XM services – for truly strategic, data-driven decisions.
Collecting customer and employee feedback is just the beginning – understanding it is where the value lies
As a leading Experience Management partner, we combine three key competencies: XM expertise, technical excellence, and SAP integration. With our XM services, we help companies make their Customer and Employee Experience measurable and manageable. We know the Qualtrics platform inside out and deliver projects successfully. Our SAP roots give us an edge in XM as well – enabling seamless integration of Qualtrics into your IT architecture, so feedback flows directly into business processes. Want to implement pulse surveys? Integrate surveys into your CRM tool? Or are you looking for an XM solution for your call center? Our XM services show you how.
At first, it’s natural to approach experience management (XM) as a series of separate projects. However, these projects are deeply interconnected, and …
In a constantly evolving work environment, regular engagement with employees is more critical than ever. A strong Employee Experience not only strengthens …
Companies have understood the importance of employee surveys. However, holistic Employee Engagement programs are not yet standard everywhere. On the one hand, …
Businesses increasingly recognize the critical importance of understanding and improving customer satisfaction to stay competitive. There is a pressing need for a …
No matter your company’s current status, we offer lightweight solutions to take you to the next level. Don’t see the right service yet? Feel free to get in touch with us!
Lisa Schneider
Customer Success Trainee
Your Contact
Lisa Schneider joined sovanta as a Client Partner after her Customer Success Trainee. Her focus is on experience management, which is why she actively supports our XM Squad.
