{"id":69029,"date":"2026-05-11T11:31:26","date_gmt":"2026-05-11T10:31:26","guid":{"rendered":"https:\/\/sovanta.com\/?p=69029"},"modified":"2026-07-22T14:40:12","modified_gmt":"2026-07-22T13:40:12","slug":"automated-spare-parts-quotation-creation-with-joule-studio","status":"publish","type":"post","link":"https:\/\/sovanta.com\/en\/automated-spare-parts-quotation-creation-with-joule-studio\/","title":{"rendered":"Automated Spare Parts Quotation Creation with Joule Studio"},"content":{"rendered":"\n

This use case demonstrates how an AI agent automates the entire spare parts quotation process \u2013 from identifying the correct machine and matching parts to generating quotes for existing customers. This is what automated quotation creation looks like with Joule Studio.<\/strong><\/p>\n\n\n\n

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Companies currently need to evaluate how they can strategically use different large language models via the Generative AI Hub for their business processes.<\/div>\n \n \n <\/div>\n\n<\/div>\n\n\n <\/div>\n\n\n
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The starting point: Manual quotation creation<\/h2>\n\n\n\n

When an existing customer requests a spare part, the process typically requires manual identification of the correct machine, the appropriate spare parts, and any related services. Clearly, this significantly delays the quotation process:<\/p>\n\n\n

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Manual identification<\/strong>
Determining the correct machine and suitable spare parts requires expert knowledge and manual effort.<\/p>\n\n\n\n <\/div>\n\t<\/div>\n\n\n\n

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Fragmented information<\/strong>
Relevant data is spread across SAP and non-SAP systems.<\/p>\n\n\n\n <\/div>\n\t<\/div>\n\n\n\n

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Slow quotation creation<\/strong>
Manually creating sales documents delays response times to customers.<\/p>\n\n\n\n <\/div>\n\t<\/div>\n\n<\/div>\n<\/div><\/div>\n\n\n\n

What does our solution look like? An AI agent takes over quotation creation<\/h2>\n\n\n\n

An AI agent automates the end-to-end spare parts quotation process for existing customers. In three steps, this means:<\/p>\n\n\n

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  1. Automated machine identification<\/strong>
    The agent identifies the customer\u2019s machine based on master and transactional data from various sources.<\/li>\n\n\n\n
  2. Intelligent selection of parts & services<\/strong>
    Spare parts and matching services are automatically selected using data from SAP and non-SAP systems.<\/li>\n\n\n\n
  3. Seamless data and system integration<\/strong>
    The agent was implemented by sovanta using SAP Build. Access to data from SAP and non-SAP sources is provided via the SAP Business Data Cloud (BDC), while sales documents are created directly in SAP S\/4HANA.<\/li>\n<\/ol>\n\n\t<\/div>\n\n<\/div>\n\n\n\n

    The result? 60% faster quotation creation<\/h2>\n\n\n\n

    The AI agent significantly reduces response times and manual effort in spare parts sales by automating machine identification, parts selection, and quotation creation directly in SAP S\/4HANA.
    In concrete terms:<\/strong> precise quotes are generated within minutes instead of hours or days. The solution frees up expert resources and reduces operational workload. At the same time, the automated, data-driven selection of spare parts minimizes errors in the process.<\/p>\n\n\n\n

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    Do you have a similar challenge?<\/h2>\n\n\n\n

    Would you like to see how the different services work together in this use case? Or do you have questions about the approach? Simply fill out the form and our sovanta experts will get in touch with you.<\/p>\n\n\n\n\t\t\t\t\t\t