{"id":61074,"date":"2026-01-28T10:55:42","date_gmt":"2026-01-28T09:55:42","guid":{"rendered":"https:\/\/sovanta.com\/?p=61074"},"modified":"2026-01-28T10:58:46","modified_gmt":"2026-01-28T09:58:46","slug":"sovanta-expands-its-board-with-the-new-responsibilities-ai-data-and-customer-engagement","status":"publish","type":"post","link":"https:\/\/sovanta.com\/en\/sovanta-expands-its-board-with-the-new-responsibilities-ai-data-and-customer-engagement\/","title":{"rendered":"sovanta expands its Board with the new responsibilities \u201cAI & Data\u201d and \u201cCustomer Engagement\u201c"},"content":{"rendered":"\n

With the introduction of the new board-level responsibilities “AI & Data” and “Customer Engagement”, sovanta AG is setting clear priorities for growth. AI & Data will be further expanded as a core future capability, while Customer Engagement addresses the increasing demands of modern customer relationships \u2014 particularly in the context of internationalization, new products, and an expanded portfolio. Both responsibilities are assumed by long-standing sovanta team members: Dr. Tommi Kramer<\/a> <\/strong>will take over AI & Data, while Akin Aritmac<\/a><\/strong> will be responsible for Customer Engagement.<\/strong><\/p>\n\n\n\n

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I am very pleased that we were able to fill both new board-level responsibilities internally \u2014 with two outstanding leaders who have been shaping sovanta and supporting our customers for many years. This step strengthens key areas that are essential for customer proximity and continued growth.<\/div>\n \n
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\n Prof. Dr. Claus E. Heinrich <\/div>\n \n
\n CEO, sovanta AG <\/div>\n <\/div>\n \n <\/div>\n\n<\/div>\n\n\n <\/div>\n\n\n

AI & Data: A Key Growth Driver for Scalability and New Offerings<\/h2>\n\n\n\n

With the introduction of the new AI & Data<\/strong> board-level responsibility, sovanta strengthens an area that has been deliberately developed over many years and is now firmly embedded across the organization. Artificial Intelligence (AI) and data are not peripheral topics at sovanta \u2014 they shape the way projects are delivered, products are built, and internal processes are designed.<\/p>\n\n\n\n

Driven by global developments in recent years, AI & Data<\/strong> has become even more critical as a catalyst for innovation and new business models. For sovanta, this makes the topic a central pillar of its growth strategy.<\/p>\n\n\n\n

By anchoring AI & Data<\/strong> at board level, the Heidelberg-based SAP partner is setting a clear priority and creating additional focus to further accelerate its expansion \u2014 translating innovation more consistently into new offerings and measurable value for customers.<\/p>\n\n\n

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Dr. Tommi Kramer<\/figcaption><\/figure>\n\n\t<\/div>\n\n\n\n
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“AI & Data<\/strong>” board-level responsibility will be assumed by Dr. Tommi Kramer<\/strong>:
Dr. Tommi Kramer studied Business Informatics at the University of Mannheim and earned his doctorate (Dr. rer. pol.) in 2016. He subsequently took on a managing role at the Institute for Enterprise Systems, where he was responsible for, among other things, industry partnerships and the program management of R&D projects with companies from the DAX and MDAX environments. In 2017, he joined sovanta AG, where he has consistently built and strategically developed the AI & Data<\/strong> area. Since 2021, he has been part of the management team, overseeing AI & Data<\/strong> as a core component of the company\u2019s strategy and portfolio development.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n\n

Customer Engagement: The Foundation for Growth and Customer Proximity<\/h2>\n\n\n\n

With the new Customer Engagement<\/strong> board-level responsibility, sovanta is consistently aligning its sales approach with the requirements of modern customer relationships. Sales has evolved: today, the key is to support customers holistically, to deliberately develop relationships, and to make growth predictable.<\/p>\n\n\n\n

Especially in the context of internationalization, new products, and an expanded portfolio, this step establishes clear accountability at board level \u2014 and creates the foundation for scalable customer proximity and sustainable growth.<\/p>\n\n\n

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Akin Artimac<\/figcaption><\/figure>\n\n\t<\/div>\n\n\n\n
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“Customer Engagement<\/strong>” board-level responsibility will be assumed by Akin Aritmac<\/strong>:
Akin Aritmac studied Business Informatics at Georg-August University G\u00f6ttingen, with a focus on information management as well as innovative technologies and architectures. After joining Accenture in the field of IT Service Excellence, he advised banking and insurance clients on digital transformation initiatives \u2014 ranging from process optimization to large-scale migration projects. In 2015, he joined sovanta, where from 2018 onward he led customer relationship management, new customer acquisition, and marketing, and was responsible for key go-to-market strategies. Since February 2021, he has been a member of the management team, overseeing sales and customer engagement.<\/p>\n\n\t<\/div>\n\n<\/div>\n\n\n\n

Ready for Growth<\/h2>\n\n\n\n

With the new executive board areas AI & Data<\/strong> and Customer Engagement<\/strong>, sovanta is consistently pursuing its chosen growth path as a strong partner for business applications.<\/p>\n","protected":false},"excerpt":{"rendered":"

With the introduction of the new board-level responsibilities “AI & Data” and “Customer Engagement”, sovanta AG is setting clear priorities for growth. \u2026<\/p>\n","protected":false},"author":3,"featured_media":9854,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[308],"tags":[],"competence":[],"Industry":[],"line_of_business":[],"resource":[376,624,627,640,641,652],"systems-and-technologies":[],"class_list":["post-61074","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sovanta-en","resource-blog-en","resource-qualtrics-xm-blog","resource-sap-hcm-blog","resource-sap-ai-bdc-blog-en","resource-btp-blogpost-en","resource-apphaus-blog"],"yoast_head":"\nsovanta expands its Board with the new responsibilities \u201cAI & Data\u201d and \u201cCustomer Engagement\u201c - sovanta AG<\/title>\n<meta name=\"description\" content=\"sovanta expands 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