{"id":5077,"date":"2022-01-26T13:11:12","date_gmt":"2022-01-26T13:11:12","guid":{"rendered":"https:\/\/sovanta.com\/conversational-commerce\/"},"modified":"2022-03-02T12:09:33","modified_gmt":"2022-03-02T11:09:33","slug":"chatbot-for-conversational-commerce","status":"publish","type":"post","link":"https:\/\/sovanta.com\/en\/chatbot-for-conversational-commerce\/","title":{"rendered":"Chatbot for Conversational Commerce"},"content":{"rendered":"\n<p>A large number of companies in the DACH region still struggle with good digital customer communication and positive customer relationships via digital tools. But the trend toward digitization cannot be stopped: People buy and communicate online. And that is precisely why companies are increasingly showing deficits. They are less able to reach their customers. In this Solution Brief &#8220;Conversational Commerce&#8221;, we show how a chatbot can overcome the hurdles in digital customer communication.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conversational Commerce: Address and advise customers in real time<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Challenge: Digital customer contact is increasing<\/li><li>Solution: Commerce Chatbot by sovanta<\/li><li>Benefit: Inspire your customers<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Request the link to download the solution brief:<\/h2>\n\n\n\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 4699831,\n\t\t\t\t\t\t\t\t\tformId: \"e80c271d-4bc1-4e6a-bc6c-aba6fc7c9ac8\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1784674082000-4331457318\",\n\t\t\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1784674082000-4331457318\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>A large number of companies in the DACH region still struggle with good digital customer communication and positive customer relationships via digital \u2026<\/p>\n","protected":false},"author":3,"featured_media":5074,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[308],"tags":[],"competence":[],"Industry":[],"line_of_business":[],"resource":[377],"systems-and-technologies":[],"class_list":["post-5077","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sovanta-en","resource-downloads-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - 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