{"id":10740,"date":"2022-12-06T12:11:00","date_gmt":"2022-12-06T11:11:00","guid":{"rendered":"https:\/\/sovanta.com\/?p=10740"},"modified":"2022-12-09T11:27:17","modified_gmt":"2022-12-09T10:27:17","slug":"event-experience-management-program-for-connect","status":"publish","type":"post","link":"https:\/\/sovanta.com\/en\/event-experience-management-program-for-connect\/","title":{"rendered":"Event Experience Management Program for CONNECT"},"content":{"rendered":"\n<p>How well is the SAP event <a href=\"https:\/\/www.youtube.com\/watch?v=QFGVLucRt9g\" target=\"_blank\" rel=\"noreferrer noopener\">&#8220;CONNECT 2022 &#8211; SAP Partner Summit&#8221;<\/a> received by event visitors? Which formats, sessions and keynotes perform best? As the event organizer, SAP wanted to collect live feedback during the SAP Partner Summit. On the one hand, to be able to react directly to it during the event and, on the other hand, to tailor the event even better to the target group in the following year. sovanta supported with an event experience management program.<\/p>\n\n\n\n<div id=\"image-card-with-buttonblock_6391c43ad3a94\" class=\"block__image-card-with-button -detect-in-viewport has-background has-seashell-background-color image-card\">\n      \n  \n\n<div id=\"quoteblock_6391c43dd3a95\" class=\"block__quote -detect-in-viewport block__quote--small\">\n\n    <div class=\"block__quote__wrapper\">\n\n                    <div class=\"block__quote__quote\">We have already gained exciting insights during the event and collected many ideas for the next CONNECT. For this we would like to thank our Experience Partner sovanta AG.<\/div>\n        \n                    <div class=\"block_quote__meta\">\n\n                                    <div class=\"block__quote__author\">\n                        Susanne Diehm                    <\/div>\n                \n                                    <div class=\"block__quote__position\">\n                        Chief Partner Officer, MEE Partner Ecosystem Success, SAP                    <\/div>\n                            <\/div>\n        \n    <\/div>\n\n<\/div>\n\n\n  <\/div>\n\n\n<h2 class=\"wp-block-heading\">Live Feedback at the SAP Partner Summit 2022<\/h2>\n\n\n\n<p>We were on site in Hamburg as an Experience Partner of CONNECT: Before the event, we set up an event survey landscape with Qualtrics XM for the CONNECT team. This meant that <strong>three surveys<\/strong> could be made available to all participants via QR codes on the days of the event.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Session Feedback: Questions about each of the 30 sessions<\/li><li>Keynote Feedback: Questions about each of the 5 keynotes<\/li><li>Event Feedback: General questions about the event and the various formats, as well as the option to submit session feedback and keynote feedback.<\/li><\/ul>\n\n\n\n<p>The QR codes were embedded in presentations and on screens and promoted via flyers, stickers and walk staff. <strong>Three live dashboards<\/strong> were available for evaluation:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Overview to overall feedback<\/li><li>Feedback on sessions, keynotes &amp; formats<\/li><li>Event Feedback<\/li><\/ul>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-8\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">The path to an optimal event experience<\/h2>\n\n\n\n<p>The survey landscape brought transparency to the event experience while the event was still running &#8211; so the organizer could react directly to negative feedback and improve the event experience. In addition, a live ranking of sessions, keynotes and formats was possible, as the QR codes for the respective surveys were integrated directly at the end of the presentations.<\/p>\n\n\n\n<p>The various touchpoints to the survey made it easy to give feedback directly at the event and ensured that the participants felt involved and thus also for a high response rate. The evaluations and dashboards now serve as a basis for planning further events after the CONNECT 2022: What works well in my target group, what doesn&#8217;t?<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<div id=\"image-card-with-buttonblock_637f6c6abd61b\" class=\"block__image-card-with-button -detect-in-viewport has-background has-seashell-background-color image-card\">\n      \n  \n\n<div id=\"kpiblock_637f6cf6bd61d\" class=\"block__kpi -detect-in-viewport block__kpi--small\">\n    <div class=\"block__kpi__wrapper\">\n\n        <div class=\"block__kpi__main__wrapper\">\n            <div class=\"block__kpi__main\">\n                <div class=\"block__kpi__kpi\">\n                    1,000                <\/div>\n                <div class=\"block__kpi__label\">\n                                    <\/div>\n            <\/div>\n        <\/div>\n\n        <div class=\"block__kpi__description\">\n            Survey responses at live event with 1,500 event attendees        <\/div>\n\n    <\/div>\n<\/div>\n\n\n  <\/div>\n\t<\/div>\n\n<\/div>\n\n\n\n\n  <div id=\"horizontal-teaserblock_637f72efd1818\" class=\"block__horizontal-teaser -detect-in-viewport  -aspect-ratio--teaser_16_9\">\n    <div class=\"horizontal-teaser__wrapper\">\n      <div class=\"horizontal-teaser\">\n        <div class=\"horizontal-teaser__content__wrapper has--background-color \">\n                    <div class=\"horizontal-teaser__content\">\n            <h3 class=\"\">SAP Recap Video: This was CONNECT 2022<\/h3>\n                        <p>SAP has summarized the impressions of the two days of the event in a video on YouTube.<\/p>\n                                      <div class=\"horizontal-teaser__link\">\n                <a class=\"btn btn--primary\" href=\"https:\/\/www.youtube.com\/watch?v=QFGVLucRt9g\" >Erfahren Sie mehr<\/a>\n              <\/div>\n                      <\/div>\n        <\/div>\n                <div class=\"horizontal-teaser__img__wrapper\">\n          <img decoding=\"async\" width=\"738\" height=\"416\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2022\/11\/Ausschnitt-aus-SAP-CONNECT-Recap-Video-738x416.jpg\" class=\"attachment-teaser_16_9 size-teaser_16_9\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2022\/11\/Ausschnitt-aus-SAP-CONNECT-Recap-Video-738x416.jpg 738w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/11\/Ausschnitt-aus-SAP-CONNECT-Recap-Video-700x394.jpg 700w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/>        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n\n\n\n<div class=\"wp-block-group has-lightcyan-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<div id=\"iconblock_637f7048d1812\" class=\"block__icon -detect-in-viewport block__icon--center\">\n  <span class=\"icon icon--svg\">\n<svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\">\n<path d=\"M9 10h1v1h-1v-1z\" fill=\"currentColor\"><\/path>\n<path d=\"M11 10h1v1h-1v-1z\" fill=\"currentColor\"><\/path>\n<path d=\"M13 10h1v1h-1v-1z\" fill=\"currentColor\"><\/path>\n<path d=\"M15 10h1v1h-1v-1z\" fill=\"currentColor\"><\/path>\n<path d=\"M9 13h1v1h-1v-1z\" fill=\"currentColor\"><\/path>\n<path d=\"M11 13h1v1h-1v-1z\" fill=\"currentColor\"><\/path>\n<path d=\"M13 13h1v1h-1v-1z\" fill=\"currentColor\"><\/path>\n<path d=\"M15 13h1v1h-1v-1z\" fill=\"currentColor\"><\/path>\n<path d=\"M9 16h1v1h-1v-1z\" fill=\"currentColor\"><\/path>\n<path d=\"M11 16h1v1h-1v-1z\" fill=\"currentColor\"><\/path>\n<path d=\"M13 16h1v1h-1v-1z\" fill=\"currentColor\"><\/path>\n<path d=\"M15 16h1v1h-1v-1z\" fill=\"currentColor\"><\/path>\n<path d=\"M17.5 7h-0.5v-2.5c0-0.133-0.053-0.26-0.146-0.354l-1.854-1.854v-1.793c0-0.276-0.224-0.5-0.5-0.5s-0.5 0.224-0.5 0.5v1.793l-1.854 1.854c-0.094 0.094-0.146 0.221-0.146 0.354v0.5h-2v-2.5c0-0.276-0.224-0.5-0.5-0.5h-8c-0.276 0-0.5 0.224-0.5 0.5v17c0 0.276 0.224 0.5 0.5 0.5h16c0.276 0 0.5-0.224 0.5-0.5v-12c0-0.276-0.224-0.5-0.5-0.5zM13 4.707l1.5-1.5 1.5 1.5v2.293h-1v-1.5c0-0.276-0.224-0.5-0.5-0.5h-1.5v-0.293zM14 6v1h-4v-1h4zM7 7.5v11.5h-5v-16h7v4h-1.5c-0.276 0-0.5 0.224-0.5 0.5zM17 19h-9v-11h9v11z\" fill=\"currentColor\"><\/path>\n<path d=\"M7 4h1v2h-1v-2z\" fill=\"currentColor\"><\/path>\n<path d=\"M5 4h1v2h-1v-2z\" fill=\"currentColor\"><\/path>\n<path d=\"M3 4h1v2h-1v-2z\" fill=\"currentColor\"><\/path>\n<path d=\"M3 7h1v2h-1v-2z\" fill=\"currentColor\"><\/path>\n<path d=\"M5 7h1v2h-1v-2z\" fill=\"currentColor\"><\/path>\n<path d=\"M3 10h1v2h-1v-2z\" fill=\"currentColor\"><\/path>\n<path d=\"M5 10h1v2h-1v-2z\" fill=\"currentColor\"><\/path>\n<path d=\"M3 13h1v2h-1v-2z\" fill=\"currentColor\"><\/path>\n<path d=\"M5 13h1v2h-1v-2z\" fill=\"currentColor\"><\/path>\n<path d=\"M3 16h1v2h-1v-2z\" fill=\"currentColor\"><\/path>\n<path d=\"M5 16h1v2h-1v-2z\" fill=\"currentColor\"><\/path>\n<\/svg>\n<\/span><\/div>\n\n\n<p class=\"has-text-align-center\"><strong>Branche<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">Events<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<div id=\"iconblock_637f7052d1813\" class=\"block__icon -detect-in-viewport block__icon--center\">\n  <span class=\"icon icon--svg\">\n<svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\">\n<path d=\"M18.5 18h-11c-0.827 0-1.5-0.673-1.5-1.5 0-0.048 0.011-1.19 0.924-2.315 0.525-0.646 1.241-1.158 2.128-1.522 1.071-0.44 2.4-0.662 3.948-0.662s2.876 0.223 3.948 0.662c0.887 0.364 1.603 0.876 2.128 1.522 0.914 1.125 0.924 2.267 0.924 2.315 0 0.827-0.673 1.5-1.5 1.5zM7 16.503c0.001 0.275 0.225 0.497 0.5 0.497h11c0.275 0 0.499-0.223 0.5-0.497-0.001-0.035-0.032-0.895-0.739-1.734-0.974-1.157-2.793-1.768-5.261-1.768s-4.287 0.612-5.261 1.768c-0.707 0.84-0.738 1.699-0.739 1.734z\" fill=\"currentColor\"><\/path>\n<path d=\"M13 11c-2.206 0-4-1.794-4-4s1.794-4 4-4 4 1.794 4 4c0 2.206-1.794 4-4 4zM13 4c-1.654 0-3 1.346-3 3s1.346 3 3 3 3-1.346 3-3-1.346-3-3-3z\" fill=\"currentColor\"><\/path>\n<path d=\"M4.5 18h-3c-0.827 0-1.5-0.673-1.5-1.5 0-0.037 0.008-0.927 0.663-1.8 0.378-0.505 0.894-0.904 1.533-1.188 0.764-0.34 1.708-0.512 2.805-0.512 0.179 0 0.356 0.005 0.527 0.014 0.276 0.015 0.487 0.25 0.473 0.526s-0.25 0.488-0.526 0.473c-0.153-0.008-0.312-0.012-0.473-0.012-3.894 0-3.997 2.379-4 2.503 0.001 0.274 0.225 0.497 0.5 0.497h3c0.276 0 0.5 0.224 0.5 0.5s-0.224 0.5-0.5 0.5z\" fill=\"currentColor\"><\/path>\n<path d=\"M5 12c-1.654 0-3-1.346-3-3s1.346-3 3-3 3 1.346 3 3-1.346 3-3 3zM5 7c-1.103 0-2 0.897-2 2s0.897 2 2 2 2-0.897 2-2c0-1.103-0.897-2-2-2z\" fill=\"currentColor\"><\/path>\n<\/svg>\n<\/span><\/div>\n\n\n<p class=\"has-text-align-center\"><strong>User<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">1.500 <br>Event attendees<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<div id=\"iconblock_637f705dd1814\" class=\"block__icon -detect-in-viewport block__icon--center\">\n  <span class=\"icon icon--svg\">\n<svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\">\n<path d=\"M13.5 9c-1.378 0-2.5-1.122-2.5-2.5s1.122-2.5 2.5-2.5 2.5 1.122 2.5 2.5-1.122 2.5-2.5 2.5zM13.5 5c-0.827 0-1.5 0.673-1.5 1.5s0.673 1.5 1.5 1.5 1.5-0.673 1.5-1.5-0.673-1.5-1.5-1.5z\" fill=\"currentColor\"><\/path>\n<path d=\"M0.5 20c-0.13 0-0.258-0.051-0.354-0.146-0.137-0.137-0.183-0.342-0.116-0.524 1.539-4.231 3.157-6.377 4.808-6.377 0.545 0 1.054 0.234 1.515 0.694 0.728 0.728 0.754 1.453 0.648 1.933-0.334 1.508-2.464 2.985-6.33 4.391-0.056 0.020-0.114 0.030-0.171 0.030zM4.839 13.952c-0.495 0-1.078 0.434-1.685 1.255-0.597 0.807-1.197 1.957-1.788 3.427 1.335-0.537 2.408-1.082 3.199-1.625 1.067-0.733 1.383-1.3 1.46-1.646s-0.047-0.677-0.379-1.009c-0.27-0.27-0.534-0.401-0.808-0.401z\" fill=\"currentColor\"><\/path>\n<path d=\"M19.5 0c-2.595 0-4.907 0.44-6.874 1.308-1.621 0.716-3.009 1.72-4.126 2.986-0.208 0.236-0.401 0.475-0.58 0.715-0.862 0.057-1.744 0.4-2.624 1.020-0.745 0.524-1.493 1.25-2.225 2.157-1.23 1.524-1.986 3.027-2.018 3.090-0.109 0.219-0.044 0.485 0.154 0.628 0.088 0.064 0.191 0.095 0.293 0.095 0.128 0 0.256-0.049 0.353-0.145 0.005-0.005 0.483-0.475 1.298-0.936 0.672-0.38 1.708-0.827 2.961-0.906 0.317 0.811 1.224 1.781 1.659 2.216s1.405 1.342 2.216 1.659c-0.079 1.253-0.526 2.289-0.906 2.961-0.462 0.816-0.931 1.293-0.935 1.297-0.173 0.173-0.195 0.447-0.052 0.646 0.097 0.134 0.249 0.208 0.406 0.208 0.076 0 0.152-0.017 0.223-0.053 0.063-0.032 1.566-0.788 3.090-2.018 0.907-0.732 1.633-1.48 2.157-2.225 0.62-0.881 0.962-1.762 1.020-2.624 0.239-0.178 0.478-0.371 0.715-0.58 1.266-1.117 2.27-2.505 2.986-4.126 0.868-1.966 1.308-4.279 1.308-6.874v-0.5h-0.5zM3.107 9.808c0.953-1.383 2.41-3.098 4.052-3.637-0.649 1.137-0.985 2.181-1.106 2.843-1.159 0.071-2.158 0.408-2.946 0.794zM10.193 16.89c0.386-0.788 0.723-1.786 0.793-2.944 0.661-0.121 1.706-0.457 2.842-1.105-0.54 1.639-2.254 3.096-3.636 4.049zM15.044 10.75c-2.080 1.835-4.234 2.25-4.544 2.25-0.002 0-0.207-0.004-0.759-0.393-0.385-0.271-0.834-0.657-1.262-1.085s-0.814-0.877-1.085-1.262c-0.389-0.552-0.393-0.757-0.393-0.759 0-0.31 0.415-2.464 2.25-4.544 2.196-2.488 5.557-3.849 9.744-3.95-0.101 4.187-1.461 7.548-3.95 9.744z\" fill=\"currentColor\"><\/path>\n<\/svg>\n<\/span><\/div>\n\n\n<p class=\"has-text-align-center\"><strong>Go Live<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">10\/2022<\/p>\n\n\t<\/div>\n\n<\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Any questions?<\/h2>\n\n\n\n<p>We would be happy to talk to you about projects that are not only exciting, but can also be successfully implemented.<\/p>\n\n\n\n<div id=\"contact-personblock_637f6fe2d1811\" class=\"block__contact-person -detect-in-viewport block__contact-person--default block__contact-person--with-headline has-seashell-background-color has-background-color\">\n\n  <div class=\"contact-person__wrapper\">\n\n    <div class=\"contact-person__header\">\n\n      <div class=\"contact-person__header__wrapper\">\n\n        \n\n                    <div class=\"contact-person__image\">\n            <img decoding=\"async\" width=\"350\" height=\"466\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2022\/01\/Person_Christian-Heinrich_v03_700x933px-350x466.jpg\" class=\"attachment-contact_person size-contact_person wp-post-image\" alt=\"Christian Heinrich: Marketing &amp; Solutions\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2022\/01\/Person_Christian-Heinrich_v03_700x933px-350x466.jpg 350w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/01\/Person_Christian-Heinrich_v03_700x933px-225x300.jpg 225w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/01\/Person_Christian-Heinrich_v03_700x933px-93x124.jpg 93w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/01\/Person_Christian-Heinrich_v03_700x933px.jpg 700w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/>          <\/div>\n                                  <div class=\"contact-person__name\">\n              Christian Heinrich            <\/div>\n                        <div class=\"contact-person__position\">\n              Chief Solutions Officer, Executive Board Member            <\/div>\n          \n          \n      <\/div>\n\n    <\/div>\n\n    <div class=\"contact-person__body\">\n\n              <h2 class=\"h3 contact-person__headline\">Your Contact<\/h2>\n      \n      \n                    <div class=\"contact-person__text\">\n          Christian Heinrich is a member of the Executive Board of sovanta AG and is responsible for Marketing &#038; Solutions, Experience Management and the Design Lab. He combines a deep understanding of customer needs with expert knowledge in the latest technologies in the SAP market to bring both together for innovative solutions.        <\/div>\n      \n                          <a href=\"mailto:christian.heinrich@sovanta.com\" class=\"btn btn--primary contact-person__btn\" title=\"Contact\">\n          Direct Contact        <\/a>\n      \n            \n    <\/div>\n\n  <\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>How well is the SAP event &#8220;CONNECT 2022 &#8211; SAP Partner Summit&#8221; received by event visitors? Which formats, sessions and keynotes perform \u2026<\/p>\n","protected":false},"author":3,"featured_media":10768,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[308],"tags":[],"competence":[],"Industry":[],"line_of_business":[],"resource":[378,379,624],"systems-and-technologies":[382],"class_list":["post-10740","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sovanta-en","resource-events-webinare-en","resource-success-stories-en","resource-qualtrics-xm-blog","sap-product-qualtrics-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Event Experience Management Program for CONNECT - sovanta AG<\/title>\n<meta name=\"description\" content=\"SAP wanted to collect live feedback during the CONNECT 2022. sovanta supported with an event experience management program.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sovanta.com\/en\/event-experience-management-program-for-connect\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Event Experience Management Program for CONNECT - 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