{"id":46560,"date":"2025-05-26T15:59:01","date_gmt":"2025-05-26T14:59:01","guid":{"rendered":"https:\/\/sovanta.com\/?page_id=46560"},"modified":"2025-05-26T15:59:02","modified_gmt":"2025-05-26T14:59:02","slug":"qualtrics-xm-blog","status":"publish","type":"page","link":"https:\/\/sovanta.com\/en\/experience-management\/qualtrics-xm-blog\/","title":{"rendered":"Qualtrics XM Blog"},"content":{"rendered":"\n\n    <div id=\"keyvisualblock_e3188e3c00b5b07a4ce0d360217222c7\" class=\"block__keyvisual -detect-in-viewport block__keyvisual--fullscreen block__keyvisual__glass--dark block__keyvisual--headline-style-default block__keyvisual--headline-size-medium\" data-controller=\"keyvisual\" data-keyvisual-has-video-value=\"false\" data-keyvisual-video-value='{}' data-action=\"mousemove-&gt;keyvisual#onMouseMove\">\n\n                            <div class=\"keyvisual__background\">\n          <img decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/Image_Header-The-XM-Experts_web_16-9-2560x1440.jpg\" class=\"attachment-fullscreen_16_9 size-fullscreen_16_9\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/Image_Header-The-XM-Experts_web_16-9-2560x1440.jpg 2560w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/Image_Header-The-XM-Experts_web_16-9-300x169.jpg 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/Image_Header-The-XM-Experts_web_16-9-1024x576.jpg 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/Image_Header-The-XM-Experts_web_16-9-768x432.jpg 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/Image_Header-The-XM-Experts_web_16-9-1536x864.jpg 1536w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/Image_Header-The-XM-Experts_web_16-9-2048x1152.jpg 2048w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/Image_Header-The-XM-Experts_web_16-9-1400x788.jpg 1400w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/Image_Header-The-XM-Experts_web_16-9-700x394.jpg 700w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/Image_Header-The-XM-Experts_web_16-9-738x416.jpg 738w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>      <\/div>                    \n        <div class=\"keyvisual__wrapper\">\n            <div class=\" keyvisual__container  container-lg \">\n                                \n                                \n                                <div class=\"keyvisual__row row\" data-keyvisual-target=\"info\" >\n                    <div class=\" keyvisual__col\">\n                        <div class=\"keyvisual__content__wrapper\">\n                            <div class=\"keyvisual__content inner-blocks\">\n                                                                                                    <h1 class=\"keyvisual__content__headline\">\n                                        XM Blog                                        <em>\n                                                                                    <\/em>\n                                    <\/h1>\n                                                                                                                                    <div class=\"keyvisual__content__teaser\">\n                                        <p>Browse through our Qualtrics XM blog!<br data-start=\"97\" data-end=\"100\" \/>Discover the latest updates on sovanta XM, exciting projects, current topics, and get to know our amazing team.<\/p>\n                                    <\/div>\n                                                                                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <\/div>\n\n        <\/div>\n\n                \n                <button class=\"keyvisual__video__fullscreen\" 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1.5s-0.673 1.5-1.5 1.5zM8.5 12c-0.276 0-0.5 0.224-0.5 0.5s0.224 0.5 0.5 0.5h2c0.276 0 0.5-0.224 0.5-0.5s-0.224-0.5-0.5-0.5h-2z\" fill=\"currentColor\"><\/path>\n<path d=\"M16.5 20c-0.276 0-0.5-0.224-0.5-0.5v-10c0-0.276 0.224-0.5 0.5-0.5s0.5 0.224 0.5 0.5v10c0 0.276-0.224 0.5-0.5 0.5z\" fill=\"currentColor\"><\/path>\n<path d=\"M16.5 4c-0.276 0-0.5-0.224-0.5-0.5v-3c0-0.276 0.224-0.5 0.5-0.5s0.5 0.224 0.5 0.5v3c0 0.276-0.224 0.5-0.5 0.5z\" fill=\"currentColor\"><\/path>\n<path d=\"M17.5 8h-2c-0.827 0-1.5-0.673-1.5-1.5s0.673-1.5 1.5-1.5h2c0.827 0 1.5 0.673 1.5 1.5s-0.673 1.5-1.5 1.5zM15.5 6c-0.276 0-0.5 0.224-0.5 0.5s0.224 0.5 0.5 0.5h2c0.276 0 0.5-0.224 0.5-0.5s-0.224-0.5-0.5-0.5h-2z\" fill=\"currentColor\"><\/path>\n<\/svg>\n        <span data-filter-target=\"filterToggleText\">\n          Filter        <\/span>\n      <\/a>\n    <\/div>\n      <\/div>\n  <div class=\"post-list__filters layout--row  \" data-filter-target=\"filterList\">\n      <\/div>\n    <\/div>  <div class=\"post-list__results\">\n    <div class=\"post-list__loader\" data-filter-target=\"loadingIndicator\">\n        <div class=\"loading\"><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><\/div>\n      <\/div>    \n<div class=\"rc__wrapper \">\n      \n  <div class=\"rc__card__wrapper col-4 type-post ratio-5x4 -detect-in-viewport\">\n    <div class=\"rc__card__wrapper__inner\">\n\n                                      <a href=\"https:\/\/sovanta.com\/en\/resource\/blog-en\/\" class=\"rc__meta rc__meta__resource\">\n            Blog          <\/a>\n              \n            <a href=\"https:\/\/sovanta.com\/en\/sovanta-expands-its-board-with-the-new-responsibilities-ai-data-and-customer-engagement\/\" class=\"rc__card\" >\n        <div class=\"rc__card__inner\">\n          <img decoding=\"async\" width=\"738\" height=\"416\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2022\/09\/bu\u0308rogeba\u0308ude-x-house_web_stock_16-9-Kopie-738x416.jpg\" class=\"rc__card__image\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2022\/09\/bu\u0308rogeba\u0308ude-x-house_web_stock_16-9-Kopie-738x416.jpg 738w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/09\/bu\u0308rogeba\u0308ude-x-house_web_stock_16-9-Kopie-300x169.jpg 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/09\/bu\u0308rogeba\u0308ude-x-house_web_stock_16-9-Kopie-1024x576.jpg 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/09\/bu\u0308rogeba\u0308ude-x-house_web_stock_16-9-Kopie-768x432.jpg 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/09\/bu\u0308rogeba\u0308ude-x-house_web_stock_16-9-Kopie-1536x864.jpg 1536w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/09\/bu\u0308rogeba\u0308ude-x-house_web_stock_16-9-Kopie-1400x788.jpg 1400w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/09\/bu\u0308rogeba\u0308ude-x-house_web_stock_16-9-Kopie-700x394.jpg 700w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/09\/bu\u0308rogeba\u0308ude-x-house_web_stock_16-9-Kopie.jpg 1554w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/>          <div class=\"rc__card__content__wrapper\">\n                        <div class=\"rc__card__content\">\n                                          <div class=\"rc__card__title\">\n                                <h3 class=\"h4\">sovanta expands its Board with the new responsibilities \u201cAI &amp; Data\u201d and \u201cCustomer Engagement\u201c<\/h3>\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div>\n      <\/a>\n\n    <\/div><!-- \/rc__card__wrapper__inner -->\n\n          <div class=\"rc__excerpt__wrapper\">\n    <div class=\"rc__excerpt\">\n      With the introduction of the new board-level responsibilities &#8220;AI &amp; Data&#8221; and &#8220;Customer Engagement&#8221;, sovanta AG is setting clear priorities for growth. \u2026    <\/div>\n    <a class=\"rc__excerpt__permalink\" href=\"https:\/\/sovanta.com\/en\/sovanta-expands-its-board-with-the-new-responsibilities-ai-data-and-customer-engagement\/\">\n      Read more    <\/a>\n  <\/div>\n\n        \n  <\/div><!-- \/rc__card__wrapper -->\n\n  <div class=\"rc__card__wrapper col-4 type-post ratio-5x4 -detect-in-viewport\">\n    <div class=\"rc__card__wrapper__inner\">\n\n                                      <a href=\"https:\/\/sovanta.com\/en\/resource\/blog-en\/\" class=\"rc__meta rc__meta__resource\">\n            Blog          <\/a>\n              \n            <a href=\"https:\/\/sovanta.com\/en\/using-ai-to-elevate-employee-experience-with-qualtrics-and-sap-successfactors\/\" class=\"rc__card\" >\n        <div class=\"rc__card__inner\">\n          <img decoding=\"async\" width=\"738\" height=\"416\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2025\/09\/zwei-frauen-an-grossem-tisch-laptops-helle-raeumlichkeiten-arbeiteten-tippen-fokussiert_web_stock_16-9-738x416.jpg\" class=\"rc__card__image\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2025\/09\/zwei-frauen-an-grossem-tisch-laptops-helle-raeumlichkeiten-arbeiteten-tippen-fokussiert_web_stock_16-9-738x416.jpg 738w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/09\/zwei-frauen-an-grossem-tisch-laptops-helle-raeumlichkeiten-arbeiteten-tippen-fokussiert_web_stock_16-9-300x169.jpg 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/09\/zwei-frauen-an-grossem-tisch-laptops-helle-raeumlichkeiten-arbeiteten-tippen-fokussiert_web_stock_16-9-1024x576.jpg 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/09\/zwei-frauen-an-grossem-tisch-laptops-helle-raeumlichkeiten-arbeiteten-tippen-fokussiert_web_stock_16-9-768x432.jpg 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/09\/zwei-frauen-an-grossem-tisch-laptops-helle-raeumlichkeiten-arbeiteten-tippen-fokussiert_web_stock_16-9-1536x864.jpg 1536w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/09\/zwei-frauen-an-grossem-tisch-laptops-helle-raeumlichkeiten-arbeiteten-tippen-fokussiert_web_stock_16-9-1400x788.jpg 1400w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/09\/zwei-frauen-an-grossem-tisch-laptops-helle-raeumlichkeiten-arbeiteten-tippen-fokussiert_web_stock_16-9-700x394.jpg 700w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/09\/zwei-frauen-an-grossem-tisch-laptops-helle-raeumlichkeiten-arbeiteten-tippen-fokussiert_web_stock_16-9.jpg 1920w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/>          <div class=\"rc__card__content__wrapper\">\n                        <div class=\"rc__card__content\">\n                                          <div class=\"rc__card__title\">\n                                <h3 class=\"h4\">Using AI to Elevate Employee Experience with Qualtrics and SAP SuccessFactors<\/h3>\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div>\n      <\/a>\n\n    <\/div><!-- \/rc__card__wrapper__inner -->\n\n          <div class=\"rc__excerpt__wrapper\">\n    <div class=\"rc__excerpt\">\n      Artificial Intelligence (AI) is no longer a distant concept, it is already reshaping how HR teams listen to, understand, and act on \u2026    <\/div>\n    <a class=\"rc__excerpt__permalink\" href=\"https:\/\/sovanta.com\/en\/using-ai-to-elevate-employee-experience-with-qualtrics-and-sap-successfactors\/\">\n      Read more    <\/a>\n  <\/div>\n\n        \n  <\/div><!-- \/rc__card__wrapper -->\n\n  <div class=\"rc__card__wrapper col-4 type-post ratio-5x4 -detect-in-viewport\">\n    <div class=\"rc__card__wrapper__inner\">\n\n                                      <a href=\"https:\/\/sovanta.com\/en\/resource\/blog-en\/\" class=\"rc__meta rc__meta__resource\">\n            Blog          <\/a>\n              \n            <a href=\"https:\/\/sovanta.com\/en\/using-ai-to-embed-empathy-in-your-cx-program-with-qualtrics\/\" class=\"rc__card\" >\n        <div class=\"rc__card__inner\">\n          <img decoding=\"async\" width=\"738\" height=\"416\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/gruppe-personen-social-networking-lichter-bunt-unschaerfe_web_stock_16-9-738x416.jpg\" class=\"rc__card__image\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/gruppe-personen-social-networking-lichter-bunt-unschaerfe_web_stock_16-9-738x416.jpg 738w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/gruppe-personen-social-networking-lichter-bunt-unschaerfe_web_stock_16-9-300x169.jpg 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/gruppe-personen-social-networking-lichter-bunt-unschaerfe_web_stock_16-9-1024x576.jpg 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/gruppe-personen-social-networking-lichter-bunt-unschaerfe_web_stock_16-9-768x432.jpg 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/gruppe-personen-social-networking-lichter-bunt-unschaerfe_web_stock_16-9-1536x864.jpg 1536w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/gruppe-personen-social-networking-lichter-bunt-unschaerfe_web_stock_16-9-1400x788.jpg 1400w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/gruppe-personen-social-networking-lichter-bunt-unschaerfe_web_stock_16-9-700x394.jpg 700w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/05\/gruppe-personen-social-networking-lichter-bunt-unschaerfe_web_stock_16-9.jpg 1920w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/>          <div class=\"rc__card__content__wrapper\">\n                        <div class=\"rc__card__content\">\n                                          <div class=\"rc__card__title\">\n                                <h3 class=\"h4\">Using AI to Embed Empathy in your CX Program with Qualtrics<\/h3>\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div>\n      <\/a>\n\n    <\/div><!-- \/rc__card__wrapper__inner -->\n\n          <div class=\"rc__excerpt__wrapper\">\n    <div class=\"rc__excerpt\">\n      Artificial Intelligence (AI) continues to dominate the conversation in the software industry &#8211; and for good reason. With the promise of increased \u2026    <\/div>\n    <a class=\"rc__excerpt__permalink\" href=\"https:\/\/sovanta.com\/en\/using-ai-to-embed-empathy-in-your-cx-program-with-qualtrics\/\">\n      Read more    <\/a>\n  <\/div>\n\n        \n  <\/div><!-- \/rc__card__wrapper -->\n\n  <div class=\"rc__card__wrapper col-4 type-post ratio-5x4 -detect-in-viewport\">\n    <div class=\"rc__card__wrapper__inner\">\n\n                                      <a href=\"https:\/\/sovanta.com\/en\/resource\/services-en\/\" class=\"rc__meta rc__meta__resource\">\n            Services          <\/a>\n              \n            <a href=\"https:\/\/sovanta.com\/en\/cx-maturity-assessment\/\" class=\"rc__card\" >\n        <div class=\"rc__card__inner\">\n          <img decoding=\"async\" width=\"738\" height=\"416\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2025\/06\/Image_Header_XM-CX_web_16-9-738x416.jpg\" class=\"rc__card__image\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2025\/06\/Image_Header_XM-CX_web_16-9-738x416.jpg 738w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/06\/Image_Header_XM-CX_web_16-9-300x169.jpg 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/06\/Image_Header_XM-CX_web_16-9-1024x576.jpg 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/06\/Image_Header_XM-CX_web_16-9-768x432.jpg 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/06\/Image_Header_XM-CX_web_16-9-1536x864.jpg 1536w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/06\/Image_Header_XM-CX_web_16-9-1400x788.jpg 1400w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/06\/Image_Header_XM-CX_web_16-9-700x394.jpg 700w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/06\/Image_Header_XM-CX_web_16-9.jpg 1920w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/>          <div class=\"rc__card__content__wrapper\">\n                        <div class=\"rc__card__content\">\n                                          <div class=\"rc__card__title\">\n                                <h3 class=\"h4\">CX Maturity Assessment<\/h3>\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div>\n      <\/a>\n\n    <\/div><!-- \/rc__card__wrapper__inner -->\n\n          <div class=\"rc__excerpt__wrapper\">\n    <div class=\"rc__excerpt\">\n      Satisfied customers stay loyal and spread the word \u2013 that\u2019s why many companies invest strategically in delivering an outstanding Customer Experience (CX). \u2026    <\/div>\n    <a class=\"rc__excerpt__permalink\" href=\"https:\/\/sovanta.com\/en\/cx-maturity-assessment\/\">\n      Read more    <\/a>\n  <\/div>\n\n        \n  <\/div><!-- \/rc__card__wrapper -->\n\n  <div class=\"rc__card__wrapper col-4 type-post ratio-5x4 -detect-in-viewport\">\n    <div class=\"rc__card__wrapper__inner\">\n\n                                      <a href=\"https:\/\/sovanta.com\/en\/resource\/events-webinare-en\/\" class=\"rc__meta rc__meta__resource\">\n            Events &amp; Webinare          <\/a>\n              \n            <a href=\"https:\/\/sovanta.com\/en\/webinar-recording-how-to-bring-full-transparency-to-your-call-center\/\" class=\"rc__card\" >\n        <div class=\"rc__card__inner\">\n          <img decoding=\"async\" width=\"738\" height=\"416\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/Image_Header_XM-ETX_web_16-9-738x416.jpg\" class=\"rc__card__image\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/Image_Header_XM-ETX_web_16-9-738x416.jpg 738w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/Image_Header_XM-ETX_web_16-9-300x169.jpg 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/Image_Header_XM-ETX_web_16-9-1024x576.jpg 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/Image_Header_XM-ETX_web_16-9-768x432.jpg 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/Image_Header_XM-ETX_web_16-9-1536x864.jpg 1536w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/Image_Header_XM-ETX_web_16-9-1400x788.jpg 1400w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/Image_Header_XM-ETX_web_16-9-700x394.jpg 700w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/Image_Header_XM-ETX_web_16-9.jpg 1920w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/>          <div class=\"rc__card__content__wrapper\">\n              <div class=\"post__resource-type-icon\">\n    \n<svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\">\n<path d=\"M9.5 20c-2.538 0-4.923-0.988-6.718-2.782s-2.782-4.18-2.782-6.717c0-2.538 0.988-4.923 2.782-6.718s4.18-2.783 6.718-2.783c2.538 0 4.923 0.988 6.718 2.783s2.782 4.18 2.782 6.718-0.988 4.923-2.782 6.717c-1.794 1.794-4.18 2.782-6.718 2.782zM9.5 2c-4.687 0-8.5 3.813-8.5 8.5s3.813 8.5 8.5 8.5c4.687 0 8.5-3.813 8.5-8.5s-3.813-8.5-8.5-8.5z\" fill=\"currentColor\"><\/path>\n<path d=\"M6.5 16c-0.083 0-0.167-0.021-0.242-0.063-0.159-0.088-0.258-0.256-0.258-0.437v-10c0-0.182 0.099-0.349 0.258-0.437s0.353-0.083 0.507 0.013l8 5c0.146 0.091 0.235 0.252 0.235 0.424s-0.089 0.333-0.235 0.424l-8 5c-0.081 0.051-0.173 0.076-0.265 0.076zM7 6.402v8.196l6.557-4.098-6.557-4.098z\" fill=\"currentColor\"><\/path>\n<\/svg>\n  <\/div>\n            <div class=\"rc__card__content\">\n                                          <div class=\"rc__card__title\">\n                                <h3 class=\"h4\">Webinar Recording: How to bring full transparency to your call center<\/h3>\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div>\n      <\/a>\n\n    <\/div><!-- \/rc__card__wrapper__inner -->\n\n          <div class=\"rc__excerpt__wrapper\">\n    <div class=\"rc__excerpt\">\n      Your call center handles a high volume of customer interactions, generating countless call recordings daily. Now there\u2019s a smarter way to understand \u2026    <\/div>\n    <a class=\"rc__excerpt__permalink\" href=\"https:\/\/sovanta.com\/en\/webinar-recording-how-to-bring-full-transparency-to-your-call-center\/\">\n      Read more    <\/a>\n  <\/div>\n\n        \n  <\/div><!-- \/rc__card__wrapper -->\n\n  <div class=\"rc__card__wrapper col-4 type-post ratio-5x4 -detect-in-viewport\">\n    <div class=\"rc__card__wrapper__inner\">\n\n                                      <a href=\"https:\/\/sovanta.com\/en\/resource\/services-en\/\" class=\"rc__meta rc__meta__resource\">\n            Services          <\/a>\n              \n            <a href=\"https:\/\/sovanta.com\/en\/pulse-program-questionnaire\/\" class=\"rc__card\" >\n        <div class=\"rc__card__inner\">\n          <img decoding=\"async\" width=\"738\" height=\"416\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9-738x416.jpg\" class=\"rc__card__image\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9-738x416.jpg 738w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9-300x169.jpg 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9-1024x576.jpg 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9-768x432.jpg 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9-1536x864.jpg 1536w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9-1400x788.jpg 1400w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9-700x394.jpg 700w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9.jpg 1920w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/>          <div class=\"rc__card__content__wrapper\">\n                        <div class=\"rc__card__content\">\n                                          <div class=\"rc__card__title\">\n                                <h3 class=\"h4\">Pulse Program Questionnaire<\/h3>\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div>\n      <\/a>\n\n    <\/div><!-- \/rc__card__wrapper__inner -->\n\n          <div class=\"rc__excerpt__wrapper\">\n    <div class=\"rc__excerpt\">\n      Is your company undergoing a major transformation? Rolling out a new tool? Preparing for a restructuring? Change can be challenging &#8211; but \u2026    <\/div>\n    <a class=\"rc__excerpt__permalink\" href=\"https:\/\/sovanta.com\/en\/pulse-program-questionnaire\/\">\n      Read more    <\/a>\n  <\/div>\n\n        \n  <\/div><!-- \/rc__card__wrapper -->\n\n  <div class=\"rc__card__wrapper col-4 type-post ratio-5x4 -detect-in-viewport\">\n    <div class=\"rc__card__wrapper__inner\">\n\n                                      <a href=\"https:\/\/sovanta.com\/en\/resource\/services-en\/\" class=\"rc__meta rc__meta__resource\">\n            Services          <\/a>\n              \n            <a href=\"https:\/\/sovanta.com\/en\/xm-framework\/\" class=\"rc__card\" >\n        <div class=\"rc__card__inner\">\n          <img decoding=\"async\" width=\"738\" height=\"416\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9-738x416.jpg\" class=\"rc__card__image\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9-738x416.jpg 738w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9-300x169.jpg 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9-1024x576.jpg 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9-768x432.jpg 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9-1536x864.jpg 1536w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9-1400x788.jpg 1400w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9-700x394.jpg 700w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/02\/Image_Header_XM-EX_web_16-9.jpg 1920w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/>          <div class=\"rc__card__content__wrapper\">\n                        <div class=\"rc__card__content\">\n                                          <div class=\"rc__card__title\">\n                                <h3 class=\"h4\">XM Framework<\/h3>\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div>\n      <\/a>\n\n    <\/div><!-- \/rc__card__wrapper__inner -->\n\n          <div class=\"rc__excerpt__wrapper\">\n    <div class=\"rc__excerpt\">\n      At first, it\u2019s natural to approach experience management (XM) as a series of separate projects. However, these projects are deeply interconnected, and \u2026    <\/div>\n    <a class=\"rc__excerpt__permalink\" href=\"https:\/\/sovanta.com\/en\/xm-framework\/\">\n      Read more    <\/a>\n  <\/div>\n\n        \n  <\/div><!-- \/rc__card__wrapper -->\n\n  <div class=\"rc__card__wrapper col-4 type-post ratio-5x4 -detect-in-viewport\">\n    <div class=\"rc__card__wrapper__inner\">\n\n                                      <a href=\"https:\/\/sovanta.com\/en\/resource\/services-en\/\" class=\"rc__meta rc__meta__resource\">\n            Services          <\/a>\n              \n            <a href=\"https:\/\/sovanta.com\/en\/qualtrics-hris-integration\/\" class=\"rc__card\" >\n        <div class=\"rc__card__inner\">\n          <img decoding=\"async\" width=\"738\" height=\"416\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/Image_Header_XM-ETX_web_16-9-738x416.jpg\" class=\"rc__card__image\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/Image_Header_XM-ETX_web_16-9-738x416.jpg 738w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/Image_Header_XM-ETX_web_16-9-300x169.jpg 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/Image_Header_XM-ETX_web_16-9-1024x576.jpg 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/Image_Header_XM-ETX_web_16-9-768x432.jpg 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/Image_Header_XM-ETX_web_16-9-1536x864.jpg 1536w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/Image_Header_XM-ETX_web_16-9-1400x788.jpg 1400w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/Image_Header_XM-ETX_web_16-9-700x394.jpg 700w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/Image_Header_XM-ETX_web_16-9.jpg 1920w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/>          <div class=\"rc__card__content__wrapper\">\n                        <div class=\"rc__card__content\">\n                                          <div class=\"rc__card__title\">\n                                <h3 class=\"h4\">Qualtrics HRIS Integration<\/h3>\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div>\n      <\/a>\n\n    <\/div><!-- \/rc__card__wrapper__inner -->\n\n          <div class=\"rc__excerpt__wrapper\">\n    <div class=\"rc__excerpt\">\n      In a constantly evolving work environment, regular engagement with employees is more critical than ever. A strong Employee Experience not only strengthens \u2026    <\/div>\n    <a class=\"rc__excerpt__permalink\" href=\"https:\/\/sovanta.com\/en\/qualtrics-hris-integration\/\">\n      Read more    <\/a>\n  <\/div>\n\n        \n  <\/div><!-- \/rc__card__wrapper -->\n\n  <div class=\"rc__card__wrapper col-4 type-post ratio-5x4 -detect-in-viewport\">\n    <div class=\"rc__card__wrapper__inner\">\n\n                                      <a href=\"https:\/\/sovanta.com\/en\/resource\/qualtrics-xm-blog\/\" class=\"rc__meta rc__meta__resource\">\n            Qualtrics XM Blog          <\/a>\n              \n            <a href=\"https:\/\/sovanta.com\/en\/crm-integration-with-qualtrics-heres-how-it-works\/\" class=\"rc__card\" >\n        <div class=\"rc__card__inner\">\n          <img decoding=\"async\" width=\"738\" height=\"416\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/zwei-personen-unterhalten-sich-vor-laptop-meeting-besprechung-gestikulieren-buero-office-casual_web_stock_16-9-738x416.jpg\" class=\"rc__card__image\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/zwei-personen-unterhalten-sich-vor-laptop-meeting-besprechung-gestikulieren-buero-office-casual_web_stock_16-9-738x416.jpg 738w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/zwei-personen-unterhalten-sich-vor-laptop-meeting-besprechung-gestikulieren-buero-office-casual_web_stock_16-9-300x169.jpg 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/zwei-personen-unterhalten-sich-vor-laptop-meeting-besprechung-gestikulieren-buero-office-casual_web_stock_16-9-1024x576.jpg 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/zwei-personen-unterhalten-sich-vor-laptop-meeting-besprechung-gestikulieren-buero-office-casual_web_stock_16-9-768x432.jpg 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/zwei-personen-unterhalten-sich-vor-laptop-meeting-besprechung-gestikulieren-buero-office-casual_web_stock_16-9-1536x864.jpg 1536w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/zwei-personen-unterhalten-sich-vor-laptop-meeting-besprechung-gestikulieren-buero-office-casual_web_stock_16-9-1400x788.jpg 1400w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/zwei-personen-unterhalten-sich-vor-laptop-meeting-besprechung-gestikulieren-buero-office-casual_web_stock_16-9-700x394.jpg 700w, https:\/\/sovanta.com\/wp-content\/uploads\/2025\/03\/zwei-personen-unterhalten-sich-vor-laptop-meeting-besprechung-gestikulieren-buero-office-casual_web_stock_16-9.jpg 1920w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/>          <div class=\"rc__card__content__wrapper\">\n                        <div class=\"rc__card__content\">\n                                          <div class=\"rc__card__title\">\n                                <h3 class=\"h4\">CRM Integration with Qualtrics \u2013 Here&#8217;s How It Works<\/h3>\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div>\n      <\/a>\n\n    <\/div><!-- \/rc__card__wrapper__inner -->\n\n          <div class=\"rc__excerpt__wrapper\">\n    <div class=\"rc__excerpt\">\n      In customer surveys, experience data (X-Data) is collected, such as customer satisfaction metrics. While these insights already provide valuable recommendations for improving \u2026    <\/div>\n    <a class=\"rc__excerpt__permalink\" href=\"https:\/\/sovanta.com\/en\/crm-integration-with-qualtrics-heres-how-it-works\/\">\n      Read more    <\/a>\n  <\/div>\n\n        \n  <\/div><!-- \/rc__card__wrapper -->\n  <\/div>      <\/div>\n  <div class=\"post-list__pagination\">\n    <div class=\"facetwp-facet facetwp-facet-pager_ facetwp-type-pager\" data-name=\"pager_\" data-type=\"pager\"><\/div><\/div><\/div>\n\n\n\n<div id=\"spacerblock_3cd6b063ab9d3b18eb95cdbd2f48e5d1\" class=\"block__spacer -detect-in-viewport block__spacer--medium\"><\/div>\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<h2 class=\"wp-block-heading has-text-align-center\">Don\u2019t miss anything!<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Subscribe to our XM News to stay up to date on the topic of Experience Management.<\/p>\n\n\n\n<div id=\"buttonblock_eb4cafaa430190e599d548fa31cdba1a\" class=\"block__button -detect-in-viewport block__button--center\">\n  <a href=\"https:\/\/sovanta.com\/en\/xm-newsletter-subscription\/\" target=\"_blank\"  class=\"btn btn--primary\">\n\n    \n\n    Subscribe now  <\/a>\n<\/div>\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2024\/05\/junge-frau-vor-laptop-laechelt-blick-in-ferne-fenster-buero-office_web_stock_16-9-1024x576.jpg\" alt=\"\" class=\"wp-image-26366\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2024\/05\/junge-frau-vor-laptop-laechelt-blick-in-ferne-fenster-buero-office_web_stock_16-9-1024x576.jpg 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/05\/junge-frau-vor-laptop-laechelt-blick-in-ferne-fenster-buero-office_web_stock_16-9-300x169.jpg 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/05\/junge-frau-vor-laptop-laechelt-blick-in-ferne-fenster-buero-office_web_stock_16-9-768x432.jpg 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/05\/junge-frau-vor-laptop-laechelt-blick-in-ferne-fenster-buero-office_web_stock_16-9-1536x864.jpg 1536w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/05\/junge-frau-vor-laptop-laechelt-blick-in-ferne-fenster-buero-office_web_stock_16-9-1400x788.jpg 1400w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/05\/junge-frau-vor-laptop-laechelt-blick-in-ferne-fenster-buero-office_web_stock_16-9-700x394.jpg 700w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/05\/junge-frau-vor-laptop-laechelt-blick-in-ferne-fenster-buero-office_web_stock_16-9-738x416.jpg 738w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/05\/junge-frau-vor-laptop-laechelt-blick-in-ferne-fenster-buero-office_web_stock_16-9.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\t<\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In der Innovation Factory for SAP BTP sammeln wir Use Cases zum erfolgreichen Einsatz der SAP BTP: Von HR-L\u00f6sungen \u00fcber den Aufbau eines SAP BTP CoE bis hin zu unserem GenAI Lab.<\/p>\n","protected":false},"author":3,"featured_media":44973,"parent":30204,"menu_order":402,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-46560","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - 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