{"id":45585,"date":"2025-05-19T09:02:34","date_gmt":"2025-05-19T08:02:34","guid":{"rendered":"https:\/\/sovanta.com\/?page_id=45585"},"modified":"2026-07-27T13:51:07","modified_gmt":"2026-07-27T12:51:07","slug":"qualtrics-xm-use-cases","status":"publish","type":"page","link":"https:\/\/sovanta.com\/en\/experience-management\/qualtrics-xm-use-cases\/","title":{"rendered":"Qualtrics XM Use Cases"},"content":{"rendered":"\n\n    <div id=\"keyvisualblock_07f72810ef2440e46db1e182f7857d73\" class=\"block__keyvisual -detect-in-viewport block__keyvisual--fullscreen block__keyvisual__glass--dark block__keyvisual--headline-style-default block__keyvisual--headline-size-medium\" data-controller=\"keyvisual\" data-keyvisual-has-video-value=\"false\" data-keyvisual-video-value='{}' data-action=\"mousemove-&gt;keyvisual#onMouseMove\">\n\n                            <div class=\"keyvisual__background\">\n          <img decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2026\/01\/Image_Header_SAP-XM-Use-Cases_16-9.jpg\" class=\"attachment-fullscreen_16_9 size-fullscreen_16_9\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2026\/01\/Image_Header_SAP-XM-Use-Cases_16-9.jpg 1920w, https:\/\/sovanta.com\/wp-content\/uploads\/2026\/01\/Image_Header_SAP-XM-Use-Cases_16-9-300x169.jpg 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2026\/01\/Image_Header_SAP-XM-Use-Cases_16-9-1024x576.jpg 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2026\/01\/Image_Header_SAP-XM-Use-Cases_16-9-768x432.jpg 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2026\/01\/Image_Header_SAP-XM-Use-Cases_16-9-1536x864.jpg 1536w, https:\/\/sovanta.com\/wp-content\/uploads\/2026\/01\/Image_Header_SAP-XM-Use-Cases_16-9-1400x788.jpg 1400w, https:\/\/sovanta.com\/wp-content\/uploads\/2026\/01\/Image_Header_SAP-XM-Use-Cases_16-9-700x394.jpg 700w, https:\/\/sovanta.com\/wp-content\/uploads\/2026\/01\/Image_Header_SAP-XM-Use-Cases_16-9-738x416.jpg 738w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>      <\/div>                    \n        <div class=\"keyvisual__wrapper\">\n            <div class=\" keyvisual__container  container-lg \">\n                                \n                                \n                                <div class=\"keyvisual__row row\" data-keyvisual-target=\"info\" >\n                    <div class=\" keyvisual__col\">\n                        <div class=\"keyvisual__content__wrapper\">\n                            <div class=\"keyvisual__content inner-blocks\">\n                                                                                                    <h1 class=\"keyvisual__content__headline\">\n                                        Qualtrics XM Use Cases                                        <em>\n                                                                                    <\/em>\n                                    <\/h1>\n                                                                                                                                    <div class=\"keyvisual__content__teaser\">\n                                        <p>Unlock valuable insights from your feedback.<\/p>\n                                    <\/div>\n                                                                                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <\/div>\n\n        <\/div>\n\n                \n                <button class=\"keyvisual__video__fullscreen\" data-action=\"keyvisual#onFullscreen\">\n                        <span class=\"icon icon--svg\">\n<svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\">\n<path d=\"M17.5 18h-16c-0.827 0-1.5-0.673-1.5-1.5v-12c0-0.827 0.673-1.5 1.5-1.5h16c0.827 0 1.5 0.673 1.5 1.5v12c0 0.827-0.673 1.5-1.5 1.5zM1.5 4c-0.276 0-0.5 0.224-0.5 0.5v12c0 0.276 0.224 0.5 0.5 0.5h16c0.276 0 0.5-0.224 0.5-0.5v-12c0-0.276-0.224-0.5-0.5-0.5h-16z\" fill=\"currentColor\"><\/path>\n<path d=\"M16.5 5h-3c-0.276 0-0.5 0.224-0.5 0.5s0.224 0.5 0.5 0.5h1.793l-2.146 2.146c-0.195 0.195-0.195 0.512 0 0.707 0.098 0.098 0.226 0.146 0.354 0.146s0.256-0.049 0.354-0.146l2.146-2.146v1.793c0 0.276 0.224 0.5 0.5 0.5s0.5-0.224 0.5-0.5v-3c0-0.276-0.224-0.5-0.5-0.5z\" fill=\"currentColor\"><\/path>\n<path d=\"M5.5 15h-1.793l2.146-2.146c0.195-0.195 0.195-0.512 0-0.707s-0.512-0.195-0.707 0l-2.146 2.146v-1.793c0-0.276-0.224-0.5-0.5-0.5s-0.5 0.224-0.5 0.5v3c0 0.276 0.224 0.5 0.5 0.5h3c0.276 0 0.5-0.224 0.5-0.5s-0.224-0.5-0.5-0.5z\" fill=\"currentColor\"><\/path>\n<\/svg>\n<\/span>        <\/button>\n\n    <\/div>\n\n\n\n<div id=\"spacerblock_7c34ff9f5e6701e47617c3d7a73390be\" class=\"block__spacer -detect-in-viewport block__spacer--large\"><\/div>\n\n\n<h2 class=\"wp-block-heading\">Use Cases in Experience Management<\/h2>\n\n\n\n<p>Other providers can build surveys &#8211; we create a true experience ecosystem! With AI-powered insights, in-depth analytics, and seamless integration, we help companies grow faster, reduce employee turnover, and gain a lasting competitive edge. How? The answer lies in a wide range of use cases &#8211; from customer satisfaction and candidate experience to frontline care. All of this is possible with Qualtrics XM.<\/p>\n\n\n\n  <div id=\"resource-listblock_a0f98127d7d0a825fa06fdb76cb8f8d8\" class=\"block__resource-list alignwide -detect-in-viewport\" data-controller=\"filter\" data-filter-is-toggle-active-value=\"false\">\n  <div class=\"post-list__filter__wrapper\">\n  <div class=\"post-list__filters__top\">\n    <div class=\"post-list__filter__toggle__wrapper\">\n      <a href=\"#\" class=\"post-list__filter__toggle default-hidden\" data-action=\"filter#onFilterToggle\" data-filter-target=\"filterToggle\">\n        \n<svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\">\n<path d=\"M2.5 20c-0.276 0-0.5-0.224-0.5-0.5v-8c0-0.276 0.224-0.5 0.5-0.5s0.5 0.224 0.5 0.5v8c0 0.276-0.224 0.5-0.5 0.5z\" fill=\"currentColor\"><\/path>\n<path d=\"M2.5 6c-0.276 0-0.5-0.224-0.5-0.5v-5c0-0.276 0.224-0.5 0.5-0.5s0.5 0.224 0.5 0.5v5c0 0.276-0.224 0.5-0.5 0.5z\" 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fill=\"currentColor\"><\/path>\n<path d=\"M16.5 4c-0.276 0-0.5-0.224-0.5-0.5v-3c0-0.276 0.224-0.5 0.5-0.5s0.5 0.224 0.5 0.5v3c0 0.276-0.224 0.5-0.5 0.5z\" fill=\"currentColor\"><\/path>\n<path d=\"M17.5 8h-2c-0.827 0-1.5-0.673-1.5-1.5s0.673-1.5 1.5-1.5h2c0.827 0 1.5 0.673 1.5 1.5s-0.673 1.5-1.5 1.5zM15.5 6c-0.276 0-0.5 0.224-0.5 0.5s0.224 0.5 0.5 0.5h2c0.276 0 0.5-0.224 0.5-0.5s-0.224-0.5-0.5-0.5h-2z\" fill=\"currentColor\"><\/path>\n<\/svg>\n        <span data-filter-target=\"filterToggleText\">\n          Filter        <\/span>\n      <\/a>\n    <\/div>\n      <\/div>\n  <div class=\"post-list__filters layout--row  \" data-filter-target=\"filterList\">\n      <\/div>\n    <\/div>  <div class=\"post-list__results\">\n    <div class=\"post-list__loader\" data-filter-target=\"loadingIndicator\">\n        <div class=\"loading\"><div><\/div><div><\/div><div><\/div><div><\/div><div><\/div><\/div>\n      <\/div>    \n<div class=\"rc__wrapper \">\n      \n  <div class=\"rc__card__wrapper col-4 type-post ratio-5x4 -detect-in-viewport\">\n    <div class=\"rc__card__wrapper__inner\">\n\n                                      <a href=\"https:\/\/sovanta.com\/en\/resource\/use-cases-en\/\" class=\"rc__meta rc__meta__resource\">\n            Use Cases          <\/a>\n              \n            <a href=\"https:\/\/sovanta.com\/en\/candidate-experience-with-qualtics-xm-sap-successfactors\/\" class=\"rc__card\" >\n        <div class=\"rc__card__inner\">\n          <img decoding=\"async\" width=\"738\" height=\"416\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2026\/05\/Candidate-Experience-with-Qualtics-XM-SAP-SuccessFactors-738x416.webp\" class=\"rc__card__image\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2026\/05\/Candidate-Experience-with-Qualtics-XM-SAP-SuccessFactors-738x416.webp 738w, https:\/\/sovanta.com\/wp-content\/uploads\/2026\/05\/Candidate-Experience-with-Qualtics-XM-SAP-SuccessFactors-300x169.webp 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2026\/05\/Candidate-Experience-with-Qualtics-XM-SAP-SuccessFactors-1024x576.webp 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2026\/05\/Candidate-Experience-with-Qualtics-XM-SAP-SuccessFactors-768x432.webp 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2026\/05\/Candidate-Experience-with-Qualtics-XM-SAP-SuccessFactors-1536x864.webp 1536w, https:\/\/sovanta.com\/wp-content\/uploads\/2026\/05\/Candidate-Experience-with-Qualtics-XM-SAP-SuccessFactors-1400x788.webp 1400w, https:\/\/sovanta.com\/wp-content\/uploads\/2026\/05\/Candidate-Experience-with-Qualtics-XM-SAP-SuccessFactors-700x394.webp 700w, https:\/\/sovanta.com\/wp-content\/uploads\/2026\/05\/Candidate-Experience-with-Qualtics-XM-SAP-SuccessFactors.webp 1672w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/>          <div class=\"rc__card__content__wrapper\">\n                        <div class=\"rc__card__content\">\n                                          <div class=\"rc__card__title\">\n                                <h3 class=\"h4\">Candidate Experience with Qualtics XM &amp; SAP SuccessFactors<\/h3>\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div>\n      <\/a>\n\n    <\/div><!-- \/rc__card__wrapper__inner -->\n\n          <div class=\"rc__excerpt__wrapper\">\n    <div class=\"rc__excerpt\">\n      Collect and analyze feedback in the application process with Qualtrics and SAP SuccessFactors.    <\/div>\n    <a class=\"rc__excerpt__permalink\" href=\"https:\/\/sovanta.com\/en\/candidate-experience-with-qualtics-xm-sap-successfactors\/\">\n      Read more    <\/a>\n  <\/div>\n\n        \n  <\/div><!-- \/rc__card__wrapper -->\n\n  <div class=\"rc__card__wrapper col-4 type-post ratio-5x4 -detect-in-viewport\">\n    <div class=\"rc__card__wrapper__inner\">\n\n                                      <a href=\"https:\/\/sovanta.com\/en\/resource\/use-cases-en\/\" class=\"rc__meta rc__meta__resource\">\n            Use Cases          <\/a>\n              \n            <a href=\"https:\/\/sovanta.com\/en\/voice-to-text-with-qualtrics-xm-discover\/\" class=\"rc__card\" >\n        <div class=\"rc__card__inner\">\n          <img decoding=\"async\" width=\"738\" height=\"416\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/mockup_laptop-auf-tisch-an-fenster_anonym-XM-use-case_web_16-9-738x416.jpg\" class=\"rc__card__image\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/mockup_laptop-auf-tisch-an-fenster_anonym-XM-use-case_web_16-9-738x416.jpg 738w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/mockup_laptop-auf-tisch-an-fenster_anonym-XM-use-case_web_16-9-300x169.jpg 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/mockup_laptop-auf-tisch-an-fenster_anonym-XM-use-case_web_16-9-1024x576.jpg 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/mockup_laptop-auf-tisch-an-fenster_anonym-XM-use-case_web_16-9-768x432.jpg 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/mockup_laptop-auf-tisch-an-fenster_anonym-XM-use-case_web_16-9-1536x864.jpg 1536w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/mockup_laptop-auf-tisch-an-fenster_anonym-XM-use-case_web_16-9-1400x788.jpg 1400w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/mockup_laptop-auf-tisch-an-fenster_anonym-XM-use-case_web_16-9-700x394.jpg 700w, https:\/\/sovanta.com\/wp-content\/uploads\/2024\/07\/mockup_laptop-auf-tisch-an-fenster_anonym-XM-use-case_web_16-9.jpg 1920w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/>          <div class=\"rc__card__content__wrapper\">\n                        <div class=\"rc__card__content\">\n                                          <div class=\"rc__card__title\">\n                                <h3 class=\"h4\">Voice to text with Qualtrics XM Discover<\/h3>\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div>\n      <\/a>\n\n    <\/div><!-- \/rc__card__wrapper__inner -->\n\n          <div class=\"rc__excerpt__wrapper\">\n    <div class=\"rc__excerpt\">\n      Within XM Discover around 5,000 call center calls are being recorded, automatically transcribed and analyzed. In a call center incoming calls must \u2026    <\/div>\n    <a class=\"rc__excerpt__permalink\" href=\"https:\/\/sovanta.com\/en\/voice-to-text-with-qualtrics-xm-discover\/\">\n      Read more    <\/a>\n  <\/div>\n\n        \n  <\/div><!-- \/rc__card__wrapper -->\n\n  <div class=\"rc__card__wrapper col-4 type-post ratio-5x4 -detect-in-viewport\">\n    <div class=\"rc__card__wrapper__inner\">\n\n                                      <a href=\"https:\/\/sovanta.com\/ressource\/videos-demos\/\" class=\"rc__meta rc__meta__resource\">\n            Videos &amp; Demos          <\/a>\n              \n            <a href=\"https:\/\/sovanta.com\/en\/project-insights-we-combine-x-and-o-data-for-endresshauser\/\" class=\"rc__card\" >\n        <div class=\"rc__card__inner\">\n          <img decoding=\"async\" width=\"738\" height=\"416\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2022\/05\/EH_und_sovanta_Video1-738x416.jpg\" class=\"rc__card__image\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2022\/05\/EH_und_sovanta_Video1-738x416.jpg 738w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/05\/EH_und_sovanta_Video1-300x169.jpg 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/05\/EH_und_sovanta_Video1-1024x577.jpg 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/05\/EH_und_sovanta_Video1-768x433.jpg 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/05\/EH_und_sovanta_Video1-700x394.jpg 700w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/05\/EH_und_sovanta_Video1.jpg 1076w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/>          <div class=\"rc__card__content__wrapper\">\n              <div class=\"post__resource-type-icon\">\n    \n<svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\">\n<path d=\"M9.5 20c-2.538 0-4.923-0.988-6.718-2.782s-2.782-4.18-2.782-6.717c0-2.538 0.988-4.923 2.782-6.718s4.18-2.783 6.718-2.783c2.538 0 4.923 0.988 6.718 2.783s2.782 4.18 2.782 6.718-0.988 4.923-2.782 6.717c-1.794 1.794-4.18 2.782-6.718 2.782zM9.5 2c-4.687 0-8.5 3.813-8.5 8.5s3.813 8.5 8.5 8.5c4.687 0 8.5-3.813 8.5-8.5s-3.813-8.5-8.5-8.5z\" fill=\"currentColor\"><\/path>\n<path d=\"M6.5 16c-0.083 0-0.167-0.021-0.242-0.063-0.159-0.088-0.258-0.256-0.258-0.437v-10c0-0.182 0.099-0.349 0.258-0.437s0.353-0.083 0.507 0.013l8 5c0.146 0.091 0.235 0.252 0.235 0.424s-0.089 0.333-0.235 0.424l-8 5c-0.081 0.051-0.173 0.076-0.265 0.076zM7 6.402v8.196l6.557-4.098-6.557-4.098z\" fill=\"currentColor\"><\/path>\n<\/svg>\n  <\/div>\n            <div class=\"rc__card__content\">\n                                          <div class=\"rc__card__title\">\n                                <h3 class=\"h4\">Project Insights: We combine X- and O-Data for Endress+Hauser<\/h3>\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div>\n      <\/a>\n\n    <\/div><!-- \/rc__card__wrapper__inner -->\n\n          <div class=\"rc__excerpt__wrapper\">\n    <div class=\"rc__excerpt\">\n      How do customers feel about the re-order process in the Endress+Hauser webshop? To get to the bottom of this question for our \u2026    <\/div>\n    <a class=\"rc__excerpt__permalink\" href=\"https:\/\/sovanta.com\/en\/project-insights-we-combine-x-and-o-data-for-endresshauser\/\">\n      Read more    <\/a>\n  <\/div>\n\n        \n  <\/div><!-- \/rc__card__wrapper -->\n\n  <div class=\"rc__card__wrapper col-4 type-post ratio-5x4 -detect-in-viewport\">\n    <div class=\"rc__card__wrapper__inner\">\n\n                                      <a href=\"https:\/\/sovanta.com\/en\/resource\/success-stories-en\/\" class=\"rc__meta rc__meta__resource\">\n            Success Stories          <\/a>\n              \n            <a href=\"https:\/\/sovanta.com\/en\/hr-survey-landscape-with-qualtrics-xm-for-rational\/\" class=\"rc__card\" >\n        <div class=\"rc__card__inner\">\n          <img decoding=\"async\" width=\"738\" height=\"416\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2022\/05\/success-stories_hr-befragungslandschaft_rational_web-738x416.jpg\" class=\"rc__card__image\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2022\/05\/success-stories_hr-befragungslandschaft_rational_web-738x416.jpg 738w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/05\/success-stories_hr-befragungslandschaft_rational_web-300x169.jpg 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/05\/success-stories_hr-befragungslandschaft_rational_web-1024x576.jpg 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/05\/success-stories_hr-befragungslandschaft_rational_web-768x432.jpg 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/05\/success-stories_hr-befragungslandschaft_rational_web-1536x864.jpg 1536w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/05\/success-stories_hr-befragungslandschaft_rational_web.jpg 1920w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/05\/success-stories_hr-befragungslandschaft_rational_web-1400x788.jpg 1400w, https:\/\/sovanta.com\/wp-content\/uploads\/2022\/05\/success-stories_hr-befragungslandschaft_rational_web-700x394.jpg 700w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/>          <div class=\"rc__card__content__wrapper\">\n              <div class=\"post__resource-type-icon\">\n    \n<svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\">\n<path d=\"M12.853 13.647c-0.195-0.195-0.512-0.195-0.707 0l-1.146 1.146v-4.293c0-0.276-0.224-0.5-0.5-0.5s-0.5 0.224-0.5 0.5v4.293l-1.146-1.146c-0.195-0.195-0.512-0.195-0.707 0s-0.195 0.512 0 0.707l2 2c0.098 0.098 0.226 0.146 0.354 0.146s0.256-0.049 0.353-0.147l2-2c0.195-0.195 0.195-0.512 0-0.707z\" fill=\"currentColor\"><\/path>\n<path d=\"M16.006 16h-2.506c-0.276 0-0.5-0.224-0.5-0.5s0.224-0.5 0.5-0.5h2.506c1.651 0 2.994-1.343 2.994-2.994s-1.343-2.994-2.994-2.994c-0.354 0-0.699 0.061-1.026 0.18-0.218 0.080-0.462-0.001-0.59-0.195s-0.104-0.45 0.056-0.619c0.357-0.376 0.554-0.865 0.554-1.379 0-1.103-0.897-2-2-2-0.642 0-1.229 0.297-1.61 0.814-0.23 0.312-0.365 0.678-0.388 1.057-0.013 0.212-0.159 0.392-0.363 0.45s-0.423-0.020-0.545-0.193c-0.11-0.156-0.229-0.307-0.354-0.447-0.949-1.068-2.312-1.681-3.74-1.681-2.757 0-5 2.243-5 5s2.243 5 5 5h1.5c0.276 0 0.5 0.224 0.5 0.5s-0.224 0.5-0.5 0.5h-1.5c-3.308 0-6-2.692-6-6s2.692-6 6-6c1.602 0 3.137 0.643 4.26 1.775 0.088-0.194 0.196-0.38 0.325-0.555 0.564-0.764 1.467-1.22 2.415-1.22 1.654 0 3 1.346 3 3 0 0.351-0.061 0.694-0.178 1.017 0.061-0.003 0.122-0.004 0.184-0.004 2.202 0 3.994 1.792 3.994 3.994s-1.792 3.994-3.994 3.994z\" fill=\"currentColor\"><\/path>\n<\/svg>\n  <\/div>\n            <div class=\"rc__card__content\">\n                                          <div class=\"rc__card__title\">\n                                <h3 class=\"h4\">HR survey landscape with Qualtrics XM for Rational<\/h3>\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div>\n      <\/a>\n\n    <\/div><!-- \/rc__card__wrapper__inner -->\n\n          <div class=\"rc__excerpt__wrapper\">\n    <div class=\"rc__excerpt\">\n      &#8220;What do employees need?&#8221; Not three months ago, but right now. RATIONAL is a rapidly growing company and, in addition to Germany, \u2026    <\/div>\n    <a class=\"rc__excerpt__permalink\" href=\"https:\/\/sovanta.com\/en\/hr-survey-landscape-with-qualtrics-xm-for-rational\/\">\n      Read more    <\/a>\n  <\/div>\n\n                  \n  <\/div><!-- \/rc__card__wrapper -->\n\n  <div class=\"rc__card__wrapper col-4 type-post ratio-5x4 -detect-in-viewport\">\n    <div class=\"rc__card__wrapper__inner\">\n\n                                      <a href=\"https:\/\/sovanta.com\/ressource\/success-stories\/\" class=\"rc__meta rc__meta__resource\">\n            Success Stories          <\/a>\n              \n            <a href=\"https:\/\/sovanta.com\/en\/cx-programm-fuer-delivery-hero\/\" class=\"rc__card\" >\n        <div class=\"rc__card__inner\">\n          <img decoding=\"async\" width=\"738\" height=\"416\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2021\/12\/paneldiscussion_visualizing-data_announcement_aufmacher_002-738x416.jpg\" class=\"rc__card__image\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2021\/12\/paneldiscussion_visualizing-data_announcement_aufmacher_002-738x416.jpg 738w, https:\/\/sovanta.com\/wp-content\/uploads\/2021\/12\/paneldiscussion_visualizing-data_announcement_aufmacher_002-300x169.jpg 300w, https:\/\/sovanta.com\/wp-content\/uploads\/2021\/12\/paneldiscussion_visualizing-data_announcement_aufmacher_002-1024x576.jpg 1024w, https:\/\/sovanta.com\/wp-content\/uploads\/2021\/12\/paneldiscussion_visualizing-data_announcement_aufmacher_002-768x432.jpg 768w, https:\/\/sovanta.com\/wp-content\/uploads\/2021\/12\/paneldiscussion_visualizing-data_announcement_aufmacher_002-1536x864.jpg 1536w, https:\/\/sovanta.com\/wp-content\/uploads\/2021\/12\/paneldiscussion_visualizing-data_announcement_aufmacher_002.jpg 1920w, https:\/\/sovanta.com\/wp-content\/uploads\/2021\/12\/paneldiscussion_visualizing-data_announcement_aufmacher_002-1400x788.jpg 1400w, https:\/\/sovanta.com\/wp-content\/uploads\/2021\/12\/paneldiscussion_visualizing-data_announcement_aufmacher_002-177x100.jpg 177w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/>          <div class=\"rc__card__content__wrapper\">\n                        <div class=\"rc__card__content\">\n                                          <div class=\"rc__card__title\">\n                                <h3 class=\"h4\">CX program for Delivery Hero<\/h3>\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div>\n      <\/a>\n\n    <\/div><!-- \/rc__card__wrapper__inner -->\n\n          <div class=\"rc__excerpt__wrapper\">\n    <div class=\"rc__excerpt\">\n      Over the past two years, Delivery Hero has collected over 4.5 million customer feedbacks from foodpanda customers in Asia Pacific and now \u2026    <\/div>\n    <a class=\"rc__excerpt__permalink\" href=\"https:\/\/sovanta.com\/en\/cx-programm-fuer-delivery-hero\/\">\n      Read more    <\/a>\n  <\/div>\n\n        \n  <\/div><!-- \/rc__card__wrapper -->\n  <\/div>      <\/div>\n  <div class=\"post-list__pagination\">\n    <div class=\"facetwp-facet facetwp-facet-pager_ facetwp-type-pager\" data-name=\"pager_\" data-type=\"pager\"><\/div><\/div><\/div>\n\n\n\n<div id=\"spacerblock_f4cf60bd250383db347fd76eeb1da971\" class=\"block__spacer -detect-in-viewport block__spacer--medium\"><\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-left\">Use Case Repository<\/h2>\n\n\n\n<p class=\"has-text-align-left\"><strong>To get it right, you need a specialized partner for all Qualtrics XM topics. <\/strong>Browse through our continuously growing collection of relevant use cases. Don\u2019t see your use case yet? We\u2019d be happy to hear from you!<\/p>\n\n\n\n<div id=\"contact-personblock_73b9186f454fda9cd36a1873cdfca10f\" class=\"block__contact-person -detect-in-viewport block__contact-person--default block__contact-person--with-headline has-seashell-background-color has-background-color\">\n\n  <div class=\"contact-person__wrapper\">\n\n    <div class=\"contact-person__header\">\n\n      <div class=\"contact-person__header__wrapper\">\n\n        \n\n                    <div class=\"contact-person__image\">\n            <img decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/sovanta.com\/wp-content\/uploads\/2023\/06\/Lisa-Schneider.jpg\" class=\"attachment-contact_person size-contact_person wp-post-image\" alt=\"\" srcset=\"https:\/\/sovanta.com\/wp-content\/uploads\/2023\/06\/Lisa-Schneider.jpg 200w, https:\/\/sovanta.com\/wp-content\/uploads\/2023\/06\/Lisa-Schneider-150x150.jpg 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/>          <\/div>\n                                  <div class=\"contact-person__name\">\n              Lisa Erk            <\/div>\n                        <div class=\"contact-person__position\">\n              Client Partner            <\/div>\n          \n          \n      <\/div>\n\n    <\/div>\n\n    <div class=\"contact-person__body\">\n\n              <h2 class=\"h3 contact-person__headline\">Your Contact<\/h2>\n      \n      \n                    <div class=\"contact-person__text\">\n          Lisa Schneider joined sovanta as a Client Partner after her Customer Success Trainee. Her focus is on experience management, which is why she actively supports our XM Squad.        <\/div>\n      \n                          <a href=\"mailto:lisa.erk@sovanta.com\" class=\"btn btn--primary contact-person__btn\" title=\"Contact\">\n          Direct Contact        <\/a>\n      \n            \n    <\/div>\n\n  <\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>In der Innovation Factory for SAP BTP sammeln wir Use Cases zum erfolgreichen Einsatz der SAP BTP: Von HR-L\u00f6sungen \u00fcber den Aufbau eines SAP BTP CoE bis hin zu unserem GenAI Lab.<\/p>\n","protected":false},"author":3,"featured_media":60269,"parent":30204,"menu_order":402,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-45585","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Qualtrics XM Use Cases - sovanta AG<\/title>\n<meta name=\"description\" content=\"Qualtrics XM Use Cases: Unlock valuable insights from your feedback.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sovanta.com\/en\/experience-management\/qualtrics-xm-use-cases\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Qualtrics XM Use Cases - sovanta AG\" \/>\n<meta property=\"og:description\" content=\"Qualtrics XM Use Cases: Unlock valuable insights from your feedback.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sovanta.com\/en\/experience-management\/qualtrics-xm-use-cases\/\" \/>\n<meta property=\"og:site_name\" content=\"sovanta AG\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/sovantaAG\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-27T12:51:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sovanta.com\/wp-content\/uploads\/2026\/01\/Image_Header_SAP-XM-Use-Cases_16-9.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@sovanta_AG\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sovanta.com\/en\/experience-management\/qualtrics-xm-use-cases\/\",\"url\":\"https:\/\/sovanta.com\/en\/experience-management\/qualtrics-xm-use-cases\/\",\"name\":\"Qualtrics XM Use Cases - 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