1.0sovanta AGhttps://sovanta.com/en/Louise Hebestreithttps://sovanta.com/en/author/sova-hebestreit/Service Assistant - sovanta AGrich600338<blockquote class="wp-embedded-content" data-secret="1ijshMVQAA"><a href="https://sovanta.com/en/service-assistant/">Service Assistant</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://sovanta.com/en/service-assistant/embed/#?secret=1ijshMVQAA" width="600" height="338" title="“Service Assistant” — sovanta AG" data-secret="1ijshMVQAA" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript">
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https://sovanta.com/wp-content/uploads/2026/05/18-bild.webp1672941The agent helps service teams resolve customer tickets faster by analyzing historical tickets, suggesting resolution ideas, and continuously refining them until the root cause is identified or human intervention is required.