Experience Management at SAP Connect 2019

sovanta is an expert, partner and gold sponsor at the mega event in Berlin.

Nov 12, 2019

Experience is the future of business

A product is popular and finds sales when it feels good. This applies to both the egg cup and the banking software. Likewise, you trust a consultant more if he or she gives you a good feeling. And if you feel respected and valued by your employer, it's even more important than the number on the pay slip.

Feelings determine business life in every aspect. People make experiences. And dealing with these experiences ensures success.

When our customers are asked if they are satisfied with our work, they reply: "sovanta has achieved great results, but above all the cooperation has been great". That we deliver a perfect solution is a self-evident fact for us. Our secret is that we give the customer a good feeling.

We are experience master

sovanta has already deeply engraved itself into the subject of "experience management". As an SAP system partner and expert for user experience, we can look back on years of accumulated knowledge on how to provide people with a better experience when dealing with systems.

Since this year we are international Qualtrics partner - one of the first in the DACH-region - and have brought us into the ideal position to be at the forefront as a specialist for employee-, customer- and product experience

We let you look at our cards

Our handling of experience does not only affect our customers, but also sovanta itself makes them. And that's why we're not only gold sponsor of SAP Connect 2019 alongside Google and Microsoft, but also contributor to the largest partner event in the German-speaking area, which this year is all about experience.

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Already on the first day Christian Schäfer, Head of Design Unit, will give a lecture in the Experience Mall at 6 pm. Topic: "Bot or not! 6 killer mistakes you should avoid when building a bot". This is an extremely current and highly effective topic: The use of artificial intelligence in chatbots to achieve a better user experience.

Cody Wedl, Senior Product Manager, will give another presentation on the second day of the event. His topic: "Combining UX and XM". The combination of user experience and experience management sounds simple, but is profound and reveals enormous potential.

We have a secret

After all, we're going to reveal a secret at Connect! During tomorrow's official keynote speech, our board member Michael Kern will reveal some great news live on location in Berlin, which we are very pleased about and about which we will report here.

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