Conversational AI for Customers

Address and advise customers in real time

Our customer service solutions combine pre-trained language models with domain- and industry-specific best practices. Whether you're just starting out or already a veteran of automation and conversational.

AIso, we help you get your language assistant up and running in a few days. All solutions can be customized to your individual needs, quickly implemented, and easily maintained.

Start today to improve your customer interaction!

Other Skills and Solutions

Select additional skills and ready-made solutions from our catalogue to make your customer experience even more attractive. Combine your business processes and systems to personalize the customer experience!

Current Offerings Opening Times Error Code Self-Service Recipe Guided Chef Support Ticket Generation Product Lookup Recipe Finder Password Management FAQ Product Details Store Locator Quiz Prize Lottery

Reduce costs, optimize processes and increase customer satisfaction

Reduce costs

Reduce labor costs by automating recurring processes, which also allows your employees to free-up more time for their key tasks.

Solve problems faster

Employees expect service in real time, 27/7. Answer questions in seconds instead of hours. Avoid frustration and offer your employees optimal support.

Improvement of customer service quality

Combine intelligent language assistants with well-trained staff to ensure an optimal service experience.

Reduce costs, optimize processes and increase customer satisfaction

Reduce costs

Reduce labor costs by automating recurring processes, which also allows your employees to free-up more time for their key tasks.

Solve problems faster

Employees expect service in real time, 27/7. Answer questions in seconds instead of hours. Avoid frustration and offer your employees optimal support.

Improvement of customer service quality

Combine intelligent language assistants with well-trained staff to ensure an optimal service experience.

Want to learn more?

Arrange a demo appointment with our experts and let us work together on your new solution!

Simplicity first

sovanta AG is the expert when it comes to improving user experience in SAP environments.

From the gathering of initial requirements through to the deployment of innovative solutions, we ensure that all services are provided under one roof.

More than 100 customers, 250 projects, over a million users: companies from a wide range of industries already rely on our solutions and services. For example, adidas, Beiersdorf, Bayer, BASF, LIDL, SAP and tesa.

More information at sovanta.com

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