Conversational AI for Customers

Address and advise customers in real time

Our customer service solutions combine pre-trained language models with domain- and industry-specific best practices. Whether you're just starting out or a veteran of automation and conversational AI, we can help you get your language assistant up and running in a few days. All solutions can be easily adapted to your individual needs, quickly implemented and easily maintained.

Start today to efficiently support the interaction with your customers and thus guarantee highest quality, consistency and availability around the clock.

Other Skills and Solutions

Select additional skills and ready-made solutions from our catalogue to make your customer experience even more attractive. Combine your business processes and systems for a personalized customer experience and real added value

Current Offerings Opening Times Error Code Self-Service Recipe Guided Chef Support Ticket Generation Product Lookup Recipe Finder Password Management FAQ Product Details Store Locator Quiz Prize Lottery

Reduce costs, optimize processes and increase customer satisfaction

Reduce costs

Reduce labor costs by automating processes and giving existing employees more time to complete tricky tasks.

Solve problems faster

Customers expect service in real time and around the clock. Answer questions in seconds instead of hours. Avoid frustration and win real fans.

Improvement of customer service quality

Combine the language assistants intelligently with well-trained staff to ensure an optimal customer experience.

Reduce costs, optimize processes and increase customer satisfaction

Reduce costs

Reduce labor costs by automating processes and giving existing employees more time to complete tricky tasks.

Solve problems faster

Customers expect service in real time and around the clock. Answer questions in seconds instead of hours. Avoid frustration and win real fans.

Improvement of customer service quality

Combine the language assistants intelligently with well-trained staff to ensure an optimal customer experience.

You want to make nails with heads?

Arrange a demo appointment with our experts now and let us work together on your new solution!

Simplicity first

sovanta AG is regarded as an expert for improving the user experience in the SAP environment.

We support our customers from the initial requirements to the operation of the innovative solution and ensure that they can obtain everything "from a single source".

More than 100 customers, 250 projects, over a million users: companies from a wide range of industries already rely on our solutions and services. For example, adidas, Beiersdorf, Bayer, BASF, LIDL, SAP and tesa.

More information at sovanta.com

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